At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and wellbeing support.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Be part of a diverse team making a real impact in your community.
- Qualifications: A friendly attitude and a passion for customer service are essential.
Overview
Location: Helensburgh
Employer: Tesco
Reference: tesco/TP/18006989/965344/0/614
Hours and pay
Availability Window
Days From time To time Sun 05:30:00 12:00:00
Wed 05:30:00 12:00:00
Sat 05:30:00 12:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you\'ll have 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you. Click here to read more.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\'s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
What you’ll need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life\'s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About us
Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is \'Serving our customers, communities and planet a little better every day\'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\'re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We\'re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We\'re proud to have been accredited Disability Confident Leader and we\'re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
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Tesco Colleague - East Clyd Helensb Express in Helensburgh employer: Retail Human Resources plc
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and encourages personal growth. Our colleagues enjoy competitive pay starting at £12.45 per hour, flexible working options, and a range of benefits including generous holiday allowances, discounts, and access to wellbeing services. Located in Helensburgh, our store fosters a community spirit where team members can thrive while delivering exceptional service to our customers.
Contact Details:
Retail Human Resources plc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - East Clyd Helensb Express in Helensburgh
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for customer service aligns with their mission of serving customers and communities better every day.
✨Tip Number 2
Practice your communication skills! Being able to build rapport with customers and colleagues is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility. Tesco loves it when candidates can adapt to different roles and schedules, so highlight any past experiences where you've successfully juggled multiple tasks or shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from Tesco.
We think you need these skills to ace Tesco Colleague - East Clyd Helensb Express in Helensburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Be Yourself:Don’t be afraid to show your personality in your application. At Tesco, we value authenticity and want to know the real you, so let your unique qualities come across in your writing.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered great service or worked well in a team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and you’ll find all the info you need to get started on your journey with us!
How to prepare for a job interview at Retail Human Resources plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities listed in the job description, like serving customers with passion and being knowledgeable about products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
During the interview, be ready to share examples of how you've delivered great customer service in the past. Think of specific situations where you went above and beyond for a customer or resolved an issue effectively. This will demonstrate your ability to build rapport and create a positive shopping experience.
✨Emphasise Teamwork and Communication
Tesco values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or how you communicated effectively in a team setting. This will show that you can contribute to a positive team spirit at Tesco.
✨Be Yourself and Live the Values
Tesco is all about inclusivity and authenticity. Be genuine during your interview and let your personality shine through. Talk about how you align with Tesco's values and how you can contribute to creating an inclusive atmosphere in the store. This will help you stand out as a candidate who truly fits the company culture.
