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- Tasks: Serve customers with passion, manage store areas, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
Availability Window
Days From time To time Tue 22:00:00 06:30:00
Wed 22:00:00 06:30:00
Thu 22:00:00 06:30:00
Fri 22:00:00 06:30:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
Knowing your customers and serving them with passion and pride; giving great natural service.
Passionate and knowledgeable about the products and services within my store.
Working across the store in our service, picking and replenishment areas where required.
Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
Handling products with care to maintain quality and ensure they reach customers in the best condition.
Being myself, living our values, making everyone feel welcome and always following our policies.
At times, you may be required to accept deliveries into the store
You will need:
A passion for delivering great service, greeting customers with a smile, and serving them with pride
The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
To take the initiative and make decisions that are right for our customers
Work well within a team and communicate openly with others
Build relationships with colleagues to create a team spirit, having fun and celebrating success
Be at work on time, well presented and ready to be a brand ambassador
What\’s in it for you:
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Access to free wellbeing services with a range of resources to support your mind, body, and life
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life\’s moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
Click here to read more about the benefits we have available for our colleagues
About us:
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \’Serving our customers, communities and planet a little better every day\’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We\’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We\’re proud to have been accredited Disability Confident Leader and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit
Tesco Colleague - Earlham Rd Express employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Earlham Rd Express
✨Tip Number 1
Make sure to highlight your availability clearly during any conversations or interviews. Since the role requires specific hours, showing that you can be flexible and available during those times will make you a more attractive candidate.
✨Tip Number 2
Demonstrate your passion for customer service by sharing relevant experiences. Whether it's a previous job or a volunteer role, talk about how you went above and beyond to ensure customers had a great experience.
✨Tip Number 3
Familiarise yourself with Tesco's values and mission. Being able to discuss how your personal values align with theirs during an interview can show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former Tesco colleagues if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can help you tailor your approach when applying.
We think you need these skills to ace Tesco Colleague - Earlham Rd Express
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Tesco Colleague position. Highlight your customer service skills and ability to work in a team, as these are crucial for the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous experience in retail or customer service, and showcase your ability to work flexible hours.
Craft a Strong Cover Letter: Write a cover letter that expresses your passion for delivering great service and your enthusiasm for working at Tesco. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Availability: Clearly state your availability in your application. Since Tesco values flexibility, if your availability closely matches their requirements, be sure to mention this to show your willingness to adapt.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive shopping experience.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss experiences where you collaborated with colleagues to achieve a common goal, as Tesco values teamwork and a supportive atmosphere.
✨Be Prepared to Discuss Flexibility
Since the role offers flexible working hours, be ready to talk about your availability and how it aligns with the store's needs. If your schedule is slightly different, explain how you can still meet their requirements.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core purpose and values. During the interview, mention how you resonate with their commitment to serving customers and communities, as this will show that you're aligned with their mission.
