At a Glance
- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy flexible hours, competitive pay, and exclusive discounts for colleagues.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Be part of a team that values inclusivity and customer service while gaining valuable experience.
- Qualifications: A friendly attitude, teamwork skills, and a passion for great service.
Overview
Tesco Colleague - Canterbury New Dover Express
Employer: Tesco
Reference: tesco/TP/17481287/964907/0/614
Availability
Availability Window: Days and times vary. Scheduled hours will be within the following windows; you will receive 3 weeks\' notice of your exact shifts. The roles support flexibility in times where advertised hours may not match exactly.
Weekly pay rate starts from £12.45 per hour and increases to £13.66 for stores within the M25. Additional payments may apply depending on location. It is Tesco policy to offer a minimum of 16 guaranteed hours per week; roles may also be available with a minimum of 12 hours per week.
What you will be doing
- Help serve customers with passion and pride and provide natural service
- Be knowledgeable about products and services in the store
- Work across service, picking and replenishment areas as required
- Apply training to work safely, effectively, and to serve customers brilliantly
- Make decisions that are right for customers and deliver in-store routines that meet customer needs
- Participate in seasonal, community and charity events to create an inclusive atmosphere
- Be aware of store performance and understand the role you play in driving service, sales, reducing waste and shrinkage, and delivering profit
- Handle products with care to maintain quality and ensure delivery to customers in good condition
- Represent Tesco values, be welcoming, and follow policies
- Occasionally accept deliveries into the store
What you will need
- A passion for delivering great service and greeting customers with a smile
- The ability to build rapport so customers have a great shopping experience
- The initiative to make customer-centred decisions
- Good team player with open communication
- Ability to build relationships with colleagues and foster team spirit
- punctual, well-presented and a brand ambassador
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
- Flexible working from day one
- Colleague Clubcard benefits: 10% off with 15% at pay day weekends; up to £2,000/year savings with an additional card for family
- Access to wellbeing resources, life cover (five times pay) and pension with up to 7.5% employer contributions
- Additional benefits to suit you, including discounts, shares, and cycle-to-work schemes
- Uniform provided and policies supporting life events
- Colleague networks offering an inclusive community
About Tesco
Tesco’s vision is to become every customer\'s favourite way to shop. The core purpose is to serve customers, communities and the planet a little better every day. Tesco is committed to an inclusive culture and to providing opportunities for all colleagues. We are moving toward a blended working week with flexible options; offices remain a hub for collaboration.
Note: If you are successful, the offer is conditional upon providing your bank account details on your agreed start date. Tesco is a Disability Confident Leader and provides an accessible recruitment process. For accessibility support, please visit https://www.tesco-careers.com/accessibility
We won’t include unrelated search or recruitment agency boilerplate. Note: This description reflects the content of the original posting and has been reformatted for clarity and accessibility.
Tesco Colleague - Canterbury New Dover Express employer: Retail Human Resources plc
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every colleague. With flexible working hours, competitive pay starting at £12.45 per hour, and a range of benefits including holiday entitlement, discounts, and wellbeing resources, we ensure our team members feel valued and empowered. Join us in Canterbury New Dover Express, where you can grow your career while making a positive impact in the community.
Contact Details:
Retail Human Resources plc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Canterbury New Dover Express
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Retail Human Resources plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Retail Human Resources plc!
We think you need these skills to ace Tesco Colleague - Canterbury New Dover Express
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Retail Human Resources plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Retail Human Resources plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Retail Human Resources plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Retail Human Resources plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
