At a Glance
- Tasks: Support and maintain IT infrastructure across stores, Head Office, and warehouses.
- Company: Fast-growing retail business with ambitious expansion plans.
- Benefits: Up to £60,000 salary, 4-day office week, flexible hours, and generous leave.
- Other info: Opportunity for career growth and participation in exciting tech improvement projects.
- Why this job: Join a collaborative team and make a real impact on technology in retail.
- Qualifications: Experience in Windows Server, Microsoft 365, networking, and troubleshooting required.
The predicted salary is between 50310 - 61490 £ per year.
Join a fast-growing, multi-site retail business with around 90 stores across the UK and Ireland, with ambitious plans for further expansion. As the business continues to grow and modernise its technology estate, this is an opportunity to join a small, collaborative IT team and play a key role across stores, Head Office and warehouse operations.
The role offers a broad mix of hands-on infrastructure engineering, project delivery and supporting the technology behind new store openings. You’ll be responsible for supporting and maintaining IT infrastructure across the estate, with a particular focus on coordinating IT readiness for new store openings and refurbishments. This will include working with third-party suppliers, delivering infrastructure and POS rollouts, supporting networking, servers, Microsoft 365, security and end-user technology, as well as troubleshooting issues and acting as an escalation point for the wider IT team.
You’ll also contribute to technology improvement projects, maintain technical documentation, support store openings, closures and relocations, and provide mentoring and knowledge sharing within the team. The role will involve occasional store visits, typically once or twice a month, with full-day visits required for new openings, alongside participation in a four-person on-call rota approximately one week per month.
We’re looking for an experienced IT Infrastructure Engineer with a strong grounding in Windows Server, Windows Desktop, Microsoft 365, Active Directory, networking and technical troubleshooting. Experience with SD-WAN, Fortinet, switching, Wi-Fi, POS, VMware/Hyper-V, Microsoft SQL and FTP would be beneficial. Retail or multi-site IT experience is advantageous, but specific retail POS platform experience isn’t essential.
Most importantly, you’ll be practical, proactive and technically curious, with the ability to investigate problems independently, identify solutions and manage competing priorities in a fast-paced environment. This would suit an experienced engineer looking to step into a senior position.
The salary is up to £60,000, with flexibility for the right candidate. The role offers a 4-day office week, flexible start and finish times, 23 days' annual leave plus bank holidays (increasing with service), pension contributions, eyewear support, staff discounts, learning and development programmes, free breakfasts and regular social and team-building activities. On-call additional hours are paid.
Senior IT Infrastructure Engineer (Retail) employer: Retail Human Resources plc
One Stop is an excellent employer that combines the benefits of a large organisation with the close-knit feel of a neighbourhood store, making it a welcoming environment for both customers and colleagues. With a strong commitment to community involvement, flexible working options, and a focus on diversity and inclusion, employees have ample opportunities for personal growth and to make a meaningful impact in their local areas. Join us at One Stop, where your contributions are valued and celebrated, and every day brings new challenges and rewards.
Contact Details:
Retail Human Resources plc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Infrastructure Engineer (Retail)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Retail Human Resources plc values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Retail Human Resources plc might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Retail Human Resources plc!
✨Direct Apply to Retail Human Resources plc
Let's not forget to apply directly through the Retail Human Resources plc website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Infrastructure Engineer (Retail)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Retail Human Resources plc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Retail Human Resources plc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Retail Human Resources plc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
