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- Tasks: Join our team to serve customers, manage products, and create a welcoming atmosphere.
- Company: Tesco is dedicated to serving customers and communities sustainably and inclusively.
- Benefits: Enjoy flexible hours, 10% discounts, holiday pay, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: A passion for customer service and the ability to work well in a team.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
Availability Window:
- Sun: 10:00 - 15:00
- Tue: 12:00 - 17:00
- Fri: 07:00 - 14:00
- Sat: 16:00 - 23:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit this link.
Seasonal Colleague - Pembroke Dock Superstore employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Colleague - Pembroke Dock Superstore
✨Tip Number 1
Make sure to highlight your availability clearly during any conversations or interviews. Since Tesco has specific time slots they want you to be available for, showing that you can work within those hours will make you a more attractive candidate.
✨Tip Number 2
Demonstrate your passion for customer service during your interactions with us. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Tesco's commitment to serving shoppers with pride.
✨Tip Number 3
Familiarise yourself with Tesco's values and culture before applying. Being able to discuss how you embody these values in your work will show us that you're not just looking for any job, but that you're genuinely interested in being part of the Tesco team.
✨Tip Number 4
Engage with current Tesco colleagues on social media or in community forums. This can give you insights into the company culture and help you understand what it means to be part of the Tesco family, which you can then reference in your application.
We think you need these skills to ace Seasonal Colleague - Pembroke Dock Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for in a Seasonal Colleague.
Highlight Customer Service Skills: Since this role focuses on serving customers, make sure to emphasise any previous experience you have in customer service. Use specific examples to demonstrate your ability to build rapport and provide great service.
Show Flexibility: Tesco values flexibility in scheduling. In your application, mention your availability and willingness to work during the specified hours. If your availability is slightly different, explain how you can still meet their needs.
Express Enthusiasm: Convey your passion for working in a team and serving customers. Use positive language to express your excitement about the opportunity to contribute to Tesco's mission of serving customers and communities better every day.
How to prepare for a job interview at Retail Human Resources plc
✨Know Your Availability
Make sure you are clear about your availability during the interview. Tesco values flexibility, so if your schedule closely matches their requirements, be honest about it. This shows that you are willing to work with them.
✨Show Your Passion for Customer Service
Demonstrate your enthusiasm for delivering great service. Share examples of how you've gone above and beyond for customers in the past. This aligns with Tesco's commitment to serving customers with pride.
✨Be Prepared to Discuss Teamwork
Since this role involves working as part of a diverse team, be ready to talk about your experiences in teamwork. Highlight how you build rapport with colleagues and contribute to a positive team spirit.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core values and mission. During the interview, express how your personal values align with theirs, especially regarding inclusivity and community service. This will show that you are a good cultural fit.
