At a Glance
- Tasks: Lead a team to deliver exceptional service and ensure smooth restaurant operations.
- Company: Franco Manca is a beloved UK pizza brand known for its authentic sourdough pizzas and community spirit.
- Benefits: Enjoy free pizzas, a personalised training programme, 28 days holiday, and staff discounts.
- Other info: Flexible hours required; opportunities for growth across the UK.
- Why this job: Join a passionate team, grow your career, and be part of a movement celebrating great Italian food.
- Qualifications: Previous supervisory experience in hospitality, strong leadership skills, and a love for Italian cuisine.
Salary: £12.60 per hour plus service charge
About Us:
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
Lead by example, delivering exceptional service to every guest.
Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
Motivate and coach the team to achieve high performance and maintain our quality standards.
Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
Assist in managing rotas, ensuring adequate staffing levels for peak times.
Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
Have a passion for great Italian food and creating memorable customer experiences.
Strong leadership skills, with the ability to motivate and inspire your team.
Excellent communication and interpersonal skills.
A proactive, hands-on approach to problem-solving and multitasking.
Flexibility to work evenings, weekends, and holidays as required.
A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You\'ll Get:
A generous share of Tronc
A personalised training programme to get you up to speed
Free yummy pizzas and soft drinks on every shift
Free Sourdough bread to cook at home
Ongoing personal growth and development with our Franco Academy
28 days holiday
AXA Employee Assistance Programme with Health App
A pension scheme to set you up for the future
Annual social events
Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
Employee referral scheme – earn from the great people you know
Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
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#J-18808-LjbffrRestaurant Supervisor in Bath employer: Retail Human Resources plc
Franco Manca is an exceptional employer that values its team members as much as its delicious sourdough pizzas. With a strong focus on personal growth through the Franco Academy, generous benefits including free meals and a supportive work culture, employees are encouraged to thrive in a dynamic environment. Join us in creating memorable dining experiences while enjoying opportunities for career advancement across the UK.
Contact Details:
Retail Human Resources plc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in Bath
✨Tip Number 1
Familiarise yourself with Franco Manca's menu and values. Understanding their passion for authentic Italian food and their commitment to quality will help you connect with the team during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
✨Tip Number 3
Demonstrate your customer service expertise by sharing stories of how you've handled difficult situations or received positive feedback from customers. This will highlight your ability to maintain high standards of service.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, as the role requires evening and weekend shifts. Showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Restaurant Supervisor in Bath
Some tips for your application 🫡
Understand the Company Culture:Familiarise yourself with Franco Manca's values and mission. Highlight your passion for authentic Italian food and how you can contribute to creating a welcoming atmosphere in your application.
Tailor Your CV:Make sure your CV reflects your previous experience in a supervisory or team leader role within a hospitality setting. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've delivered exceptional service and handled customer feedback in the past.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Passion for Food
Make sure to express your love for Italian cuisine and the art of pizza-making during the interview. Share any personal experiences or stories that highlight your enthusiasm for great food, as this aligns with Franco Manca's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team or resolved conflicts, showcasing your ability to inspire and maintain high performance.
✨Be Ready to Discuss Customer Service
Since exceptional service is key at Franco Manca, be prepared to talk about how you've handled customer feedback in the past. Highlight your problem-solving skills and your commitment to ensuring customer satisfaction.
✨Understand Health and Safety Standards
Familiarise yourself with food hygiene regulations and health standards relevant to the restaurant industry. Being knowledgeable in this area will demonstrate your commitment to maintaining a safe and compliant environment.
