Payroll Implementation Recovery Project Manager | Immediate Start | Liverpool | Temporary Contract
We're recruiting an experienced payroll implementation recovery project manager for an immediate-start temporary contract based in Liverpool.
This is an excellent opportunity for a senior project professional with a proven track record of recovering complex payroll, HRIS or ERP implementations. You'll take ownership of stabilising a live payroll programme, driving issue resolution, establishing effective governance, and restoring confidence across the business.
The Role
- Assessing the current state of the programme and validating outstanding issues, risks and impacts
- Completing structured root cause analysis across technology, processes, controls, training and change
- Developing and mobilising a prioritised recovery roadmap
- Coordinating technical, operational, testing, training and communications workstreams
- Establishing governance, reporting, RAID management and escalation processes
- Supporting the transition to a stable Business-as-Usual operating model
Key Responsibilities
- Conduct discovery workshops and stakeholder interviews
- Review project documentation, risks and open defects
- Lead root cause analysis and define corrective actions
- Develop integrated recovery plans, workstreams and milestones
- Coordinate technical teams, payroll operations, HR, vendors and business stakeholders
- Manage RAID logs, actions, dependencies and decision registers
- Prepare executive status reports and steering committee updates
- Oversee testing, readiness activities and implementation tracking
- Coordinate training, communications and change management activity
- Ensure a smooth transition into BAU ownership once stabilisation has been achieved
What We're Looking For
- Extensive Project Management experience delivering payroll, HRIS or ERP programmes
- Previous experience leading implementation recovery, stabilisation or post-go-live remediation projects
- Strong stakeholder management across technical and business teams
- Excellent governance, planning and reporting skills
- Proven root cause analysis and structured problem-solving capability
- Outstanding communication and facilitation skills
Desirable experience includes
- UK payroll operations knowledge
- Vendor management experience
- PRINCE2, PMP, MSP or Agile certification
- Change management experience or qualifications
The Opportunity
- Immediate start
- Interim / Temporary Contract
- Liverpool-based
- Opportunity to make a significant impact by restoring payroll stability and operational confidence
Reference: RO - 772222
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Payroll Project Manager in Liverpool employer: Retail Human Resources plc
One Stop is an excellent employer that combines the benefits of a large organisation with the close-knit feel of a neighbourhood store, making it a welcoming environment for both customers and colleagues. With a strong commitment to community involvement, flexible working options, and a focus on diversity and inclusion, employees have ample opportunities for personal growth and to make a meaningful impact in their local areas. Join us at One Stop, where your contributions are valued and celebrated, and every day brings new challenges and rewards.
Contact Details:
Retail Human Resources plc Recruitment Team
