A leading luxury accessories retailer is looking for an experienced and commercially driven Deputy Manager to join one of its flagship locations in Essex. This is a fantastic opportunity for a passionate retail leader to support the Store Manager in delivering an exceptional customer experience, driving sales performance, and developing a high-performing team within a premium retail environment. With a strong focus on clienteling, service excellence and operational standards, you'll play a key role in ensuring the store consistently exceeds expectations while embodying the brand's luxury values.
Responsibilities:
- Supporting the Store Manager with the day-to-day running of the business
- Leading, coaching and motivating the team to deliver outstanding customer service
- Driving sales performance and maximising commercial opportunities
- Building long-term relationships with clients and delivering a personalised shopping experience
- Monitoring KPIs and implementing action plans to achieve targets
- Ensuring visual merchandising standards reflect the luxury brand image
- Overseeing stock management, replenishment, and loss prevention procedures
- Supporting recruitment, onboarding, and development of team members
- Taking responsibility for the store in the absence of the Store Manager
Requirements:
- Previous experience as a Deputy Manager, Assistant Manager or equivalent within premium or luxury retail
- A strong track record of delivering results through people
- Passion for luxury products and providing exceptional customer experiences
- Commercial awareness with the ability to analyse and act on key business metrics
- Excellent communication and relationship-building skills
- Strong organisational and operational capabilities
- A hands-on leader who thrives in a fast-paced retail environment
The salary is paying up to £38,000
Benefits:
- Attractive monthly bonus structure
- Generous employee discount
- Excellent training and development opportunities
- Clear career progression within a growing luxury retail business
- The opportunity to work with a prestigious and highly respected brand
Reference: CJ - 7100
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Deputy Manager in Essex employer: Retail Human Resources plc
One Stop is an excellent employer that combines the benefits of a large organisation with the close-knit feel of a neighbourhood store, making it a welcoming environment for both customers and colleagues. With a strong commitment to community involvement, flexible working options, and a focus on diversity and inclusion, employees have ample opportunities for personal growth and to make a meaningful impact in their local areas. Join us at One Stop, where your contributions are valued and celebrated, and every day brings new challenges and rewards.
Contact Details:
Retail Human Resources plc Recruitment Team
