Duty Manager M&S

NIGHT DUTY MANAGER – M&S BRIGHTON STATION

Pay Rate: £13.30 per hour + an incentive of an extra £1.50 per hour for hours worked between midnight and 6 am, totaling £14.80 per hour.

Shift Pattern: Full-Time Nights (40 hours). Shifts between 10 pm – 7 am and 4:30 am – 12:30 pm, any 5 out of 7 days. Flexibility required across weekdays, weekends, bank, and public holidays.

Join our Retail Team as a Night Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new — perfect for those who love to stay active!

ABOUT YOU:

Retail moves fast — and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Retail Duty Manager role’s got your name on it. Applicants must be 18 years or over to perform certain tasks or work specific shifts.

ABOUT THE NIGHT DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, maintaining high energy and a positive atmosphere.
• Inspire your team to deliver excellent customer service and be the go-to person for customer and team queries.
• Stay informed about unit performance and champion improvements.
• Previous experience leading a team in a busy Hospitality or Retail environment is ideal! Experience working nights is a plus.

AS A NIGHT DUTY MANAGER, WE OFFER:

• Discounted meal during shifts.
• Employee discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships, and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role leading great people and shaping the atmosphere each shift.

Step up, lead brilliantly, and apply today to join SSP as a Night Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

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