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For Companies At a Glance
- Tasks: Lead and inspire the store team while managing daily operations and customer service.
- Company: Join Lidl, a dynamic retailer known for its commitment to diversity and inclusion.
- Benefits: Enjoy 30-35 days holiday, a 10% discount, pension scheme, and ongoing training.
- Why this job: Make a real impact in a supportive environment with opportunities for career growth.
- Qualifications: Experience in team leadership, excellent communication, and strong problem-solving skills required.
- Other info: Embrace individuality and thrive in a fair, respectful workplace.
The predicted salary is between 28800 - 42000 £ per year.
What you'll do
- Set a spectacular example for the Store Team and your customers
- Independently manage the store in the absence of the Store Manager
- Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles
- Diligently check and work deliveries, manage the till area, and monitor KPIs
- Be a friendly face for every customer, offering excellent service and helping with all customer queries
- Competently comply with Health and Safety laws, standards, and guidelines
What you'll need
- Experience leading and developing a team in a challenging, fast-paced environment
- Excellent communication skills to help your colleagues and customers in a friendly and open way
- A knack for time management, delegation, and problem-solving
- The confidence to support your team through every shift
- A pride in providing unmatched customer service for everyone who shops with us
- The ability to monitor, manage, and improve KPIs
What you'll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Ongoing training
- Enhanced family leave
- Plus, more of the perks you deserve
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Deputy Store Manager employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in a fast-paced environment. Highlight any challenges you faced and how you overcame them to inspire your team.
✨Tip Number 2
Familiarise yourself with Lidl's company values and principles. During your conversation, demonstrate how your personal values align with theirs, especially regarding customer service and teamwork.
✨Tip Number 3
Prepare to discuss your experience with KPIs and how you've used data to improve store performance. Be ready to provide examples of how you've monitored and managed KPIs in previous roles.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews or role-playing scenarios. This will help you convey your friendly and open approach to customer service, which is crucial for the Deputy Store Manager role.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading and developing teams, especially in fast-paced environments. Use specific examples that demonstrate your communication skills and ability to manage KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how you embody the values of diversity, equity, and inclusion. Mention how you can inspire and lead a team, and provide examples of your problem-solving skills.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed a team or handled customer queries. Highlight any achievements related to improving KPIs or delivering exceptional service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Deputy Store Manager role.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed a team in the past, focusing on how you motivated them and helped them reach their potential.
✨Emphasise Customer Service
Highlight your commitment to providing excellent customer service. Be ready to discuss specific instances where you went above and beyond for customers, as this will resonate well with the company's values.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in previous roles and how you resolved them. This could include managing deliveries, handling customer complaints, or improving KPIs. Show that you can think on your feet and find effective solutions.
✨Know the Company Values
Familiarise yourself with Lidl's Leadership & Company Principles. During the interview, reference these principles and explain how your personal values align with them. This shows that you're not just looking for a job, but that you're genuinely interested in being part of their team.