At a Glance
- Tasks: Manage customer enquiries via phone and email while supporting the team with admin tasks.
- Company: Join a well-established high-street retailer known for quality sportswear.
- Benefits: Competitive weekly pay, paid holidays, and pension scheme.
- Other info: Part-time role with flexible hours, perfect for students!
- Why this job: Gain valuable experience in customer service while working in a dynamic retail environment.
- Qualifications: Previous customer service experience; Zendesk knowledge is a plus.
The predicted salary is between 12.6 - 15.4 £ per hour.
A new opportunity has arisen for a customer service advisor to join this high-street retailer on a temporary and part-time basis, about 20 hours per week, starting ASAP for four months. The company is a well-established business specialised in producing high-quality sportswear and outdoor apparel.
You will be responsible for managing customer service enquiries over the phone and e-mail, sharing customer feedback with senior management and any ad-hoc admin tasks that are needed for the team.
The successful candidate will have previous experience working in a similar customer service role and be proactive and enthusiastic. Prior experience using Zendesk would also be advantageous.
As a temp, you will receive a competitive salary rate that is paid on a weekly basis as well as paid holiday and the opportunity to join a pension scheme.
Customer Service Advisor employer: Retail Human Resources plc
One Stop is an excellent employer that combines the benefits of a large organisation with the close-knit feel of a neighbourhood store, making it a welcoming environment for both customers and colleagues. With a strong commitment to community involvement, flexible working options, and a focus on diversity and inclusion, employees have ample opportunities for personal growth and to make a meaningful impact in their local areas. Join us at One Stop, where your contributions are valued and celebrated, and every day brings new challenges and rewards.
Contact Details:
Retail Human Resources plc Recruitment Team
