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- Tasks: Assist customers, manage deliveries, and keep the bakery stocked with fresh goods.
- Company: Join Lidl, a leading supermarket chain known for its commitment to quality and customer service.
- Benefits: Earn £12.75 - £13.65 per hour, enjoy 30-35 days holiday, and receive a 10% in-store discount.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to a positive shopping environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills are essential.
- Other info: Flexible shifts available; we celebrate diversity and inclusivity in our workplace.
As a Lidl Customer Assistant, your responsibilities include:
- Helping customers with questions, queries, and requests to provide excellent service.
- Efficiently working with deliveries as they arrive in store.
- Proactively keeping the bakery area topped up by baking fresh goods.
- Expertly merchandising and maintaining the middle aisles of Non-Food products.
What you’ll need:
- Experience working in a fast-paced environment.
- Excellent customer service skills.
- Flexibility to start shifts early or finish late.
- A positive attitude towards changing priorities.
- Drive and passion to work hard and contribute to the store’s success.
- A friendly manner and a smile to inspire your team and assist customers.
What you’ll receive:
- £12.75 - £13.65 per hour, with additional pay for bank holidays (£2.00/hr) and night shifts (£3.50/hr).
- 20 to 25 hour contract with 30-35 days’ holiday (pro rata).
- 10% in-store discount.
- Pension scheme, enhanced family leave, long service awards, and more benefits.
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to grow in a fair, respectful, and inclusive environment. If you’re ready to make a difference and advance your career, apply now.
Note: Employment is conditional upon satisfactory references and, if requested, a DBS check.
Customer Assistant Part Time employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant Part Time
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in retail or customer service. Be ready to share specific examples of how you've handled busy situations effectively.
✨Tip Number 3
Demonstrate your flexibility by being open about your availability for early starts or late finishes. This shows your willingness to adapt to the store's needs, which is crucial for a Customer Assistant role.
✨Tip Number 4
Prepare to discuss how you can contribute to a positive team environment. Share instances where your friendly attitude has helped improve team morale or customer interactions.
We think you need these skills to ace Customer Assistant Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use specific examples that demonstrate your ability to handle customer queries and work efficiently.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention your flexibility with shifts and your positive attitude towards changing priorities, as these are key traits Lidl is looking for.
Showcase Your Skills: In your application, emphasise your excellent customer service skills and any previous experience in merchandising or working with deliveries. This will help you stand out as a strong candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Retail Human Resources plc
✨Showcase Your Customer Service Skills
As a Customer Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past, and be ready to demonstrate your friendly manner and positive attitude during the interview.
✨Demonstrate Flexibility
The role requires flexibility with shifts. Be prepared to discuss your availability and any previous experiences where you adapted to changing priorities or worked in a fast-paced environment.
✨Highlight Your Team Spirit
Lidl values teamwork, so share instances where you've collaborated effectively with colleagues. Emphasise your ability to inspire others and contribute positively to the team dynamic.
✨Prepare for Practical Scenarios
You might be asked how you would handle specific situations, such as dealing with a difficult customer or managing stock deliveries. Think through these scenarios beforehand to show your problem-solving skills and readiness for the role.