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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Join Lidl, a collaborative and ambitious retail company focused on customer satisfaction.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
- Why this job: Be part of a supportive team with opportunities for career growth and personal development.
- Qualifications: Experience in fast-paced environments and strong customer service skills are essential.
What you\’ll do
Summary
£12.75 – £13.65 per hour | 30-hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a lot in common. We’re collaborative, determined, and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep the business booming, and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy, and organised, working closely with your retail colleagues and ensuring every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights. We also offer a generous benefits package designed to support your well-being and your life outside Lidl.
We’re proud to be supportive teams with big ambitions, offering plenty of opportunities for progression. With the right training, we’ll help you thrive in your retail role and support your career growth — perhaps even becoming a Freshness, Non-Food, or Bakery Specialist.
What you\’ll do
- Be a Lidl expert, helping our customers with their questions, queries, and requests.
- Efficiently work deliveries as they arrive in store.
- Passionately provide excellent customer service.
- Proactively keep the bakery stocked by baking fresh goods.
- Expertly merchandise and maintain our middle aisles of Non-Food products.
What you\’ll need
- Experience working in a fast-paced environment.
- Excellent customer service skills.
- Flexibility to start early or finish late shifts.
- A positive attitude towards changing priorities.
- Drive and passion to work hard and make your store successful.
- A friendly manner and a smile to inspire your team and help customers.
What you\’ll receive
- 30-35 days holiday (pro-rata).
- 10% in-store discount.
- Pension scheme.
- Enhanced family leave.
- Long service award.
- And more benefits you deserve.
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\’re ready to get involved, want to advance your career, and make a difference, find your place at Lidl and apply now.
Please note, your employment is conditional upon the receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.
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Customer Assistant employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Since they emphasise collaboration and customer service, think of examples from your past experiences that showcase these qualities. This will help you connect with the team during any interviews.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Lidl is looking for someone who can handle the hustle and bustle of retail, so be ready to share specific instances where you've thrived under pressure.
✨Tip Number 3
Showcase your flexibility and willingness to adapt. Since the role requires working various shifts, highlight your availability and any previous roles where you successfully managed changing priorities.
✨Tip Number 4
Demonstrate your passion for customer service. Think of ways you've gone above and beyond for customers in the past, as this aligns perfectly with Lidl's commitment to excellent service.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or assisting customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your alignment with Lidl's values. Mention your flexibility, positive attitude, and any relevant experience that makes you a great fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Flexibility
Lidl values flexibility in their staff. During the interview, highlight your ability to adapt to changing priorities and work various shifts. Share experiences where you successfully managed unexpected changes in your work environment.
✨Emphasise Teamwork
Collaboration is crucial at Lidl. Be ready to discuss how you've worked effectively within a team in the past. Mention specific instances where you supported colleagues or contributed to a team goal, showcasing your collaborative spirit.
✨Express Your Passion for Retail
Show enthusiasm for the retail industry and the role itself. Talk about what excites you about working at Lidl, whether it's the fast-paced environment or the opportunity for career progression. Your passion can set you apart from other candidates.