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- Tasks: Serve customers with pride and ensure products are available at all times.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy competitive salary, discounts, virtual GP services, and a supportive wellbeing programme.
- Why this job: Be part of an inclusive culture where your contributions matter and every day is different.
- Qualifications: Great customer service skills, adaptability, reliability, and a tidy appearance are essential.
- Other info: Flexible working options available; we celebrate diversity and welcome everyone.
We pride ourselves on offering customers the biggest range of products around. And that\’s not just food, but everything from clothes and kettles to financial services.
But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.
Our Every Little Helps approach doesn\’t just apply to our customers. It\’s at the very heart of everything we do at work – and it\’s what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That\’s what makes Tesco such a great place to work
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
You will be responsible for:
Always put the customer first and consider them in everything you do.
Get to know your customers and serve them with pride.
Help to ensure products and services are available for customers at all times.
Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
Keep the shop floor and back areas clean and tidy at all times.
Using the training you receive, follow department routines and processes.
Follow all company policies and adhere to Health and Safety routines.
Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.
You will need:
Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
Works hard for customers, your team and your department.
You are able to prioritise to ensure anything you do is right for our customers.
Adaptable and resilient to meet the ever changing demands of our business.
You must be able to follow instructions either verbal or written.
You are reliable and a good timekeeper.
You must be smart and tidy at all times.
What\’s in it for you:
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
Competitive Salary
Bonus Scheme*
Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.
Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available.*
Life Assurance
Pension Scheme*
Save As You Earn Scheme*
Paid Family Leave
Bike to Work
Long Service Awards
Commuter Scheme
*Entry requirements and rules of the scheme apply
About us:
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \’Serving our customers, communities and planet a little better every day\’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We\’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We\’re proud to have been accredited Disability Confident Leader and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
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If you\’re in the job market, it can be a worrying time with the turmoil caused by the pandemic. Youshould be registering with consultants you can trust. We can\’t guarantee our ability to help you, butwe can guarantee to safeguard your details. If we get in touch with you it\’s because there\’s a role weneed to discuss. If we don\’t, then we\’ll keep your details live pending future positions.
RHR has specialist teams in most sectors, from manufacturing to hospitality and from public sectorthrough to retail. We recruit managers and professionals in a wide range of functions, specifically,general management, digital marketing, HR, finance, procurement and supply chain. We have tradedfor over 30 years and have an enviable reputation for delivery, honesty and integrity.
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Customer Assistant (20 - 25 Hours) - Kilcock Express employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (20 - 25 Hours) - Kilcock Express
✨Tip Number 1
Familiarise yourself with Tesco's core values and customer service philosophy. Understanding their 'Every Little Helps' approach will help you align your responses during any interviews or discussions, showing that you share their commitment to customer satisfaction.
✨Tip Number 2
Demonstrate your adaptability and resilience by preparing examples from your past experiences where you've successfully handled changing demands or challenges. This will showcase your ability to thrive in a dynamic retail environment.
✨Tip Number 3
Engage with the local community or participate in events related to Tesco. This not only shows your enthusiasm for the brand but also helps you build connections that could be beneficial during the hiring process.
✨Tip Number 4
Be prepared to discuss how you can contribute to maintaining a clean and tidy store environment. Think of specific strategies or practices you would implement to ensure high standards are met, as this is a key responsibility of the role.
We think you need these skills to ace Customer Assistant (20 - 25 Hours) - Kilcock Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tesco is looking for in a Customer Assistant. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Customer Assistant role. Use specific examples of how you've provided excellent customer service in the past.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Tesco's values. Mention how you can contribute to their 'Every Little Helps' approach and provide examples of your adaptability and teamwork.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to assist customers in previous roles, as this aligns with the company's core values.
✨Demonstrate Adaptability
Be prepared to discuss situations where you've had to adapt to changing circumstances or demands. This role requires resilience and flexibility, so showcasing your ability to handle change will impress the interviewers.
✨Emphasise Teamwork
Since you'll be supporting colleagues across different departments, highlight your experience working in teams. Share specific instances where you collaborated effectively to achieve a common goal.
✨Dress Smartly and Be Punctual
First impressions matter! Dress smartly for the interview and ensure you arrive on time. This reflects your reliability and professionalism, which are key traits for a Customer Assistant.
