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- Tasks: Lead a fun team to achieve sales goals and provide amazing customer experiences.
- Company: Join Benefit Cosmetics, a vibrant beauty brand under LVMH, known for laughter and innovation.
- Benefits: Enjoy growth opportunities, flexible hours, and a lively work environment.
- Why this job: Be the face of a brand that believes in beauty through laughter and connection.
- Qualifications: No prior experience needed; just bring your passion and positivity!
- Other info: Video interviews available; we celebrate diversity and authenticity.
The predicted salary is between 28800 - 43200 £ per year.
Benefit is glowing...we mean growing...and we are looking for a fearless Full-time Counter Manager who is passionate about making real connections in Boots Leamington Spa! Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We’re known to work smart & laugh hard. Sound like you? You’ve come to the right place!
We’re living proof that premium brands don’t have to be serious. Let others do all the science and molecule stuff - we’re here to transform customers into better versions of themselves, and have a ton of fun doing it. It means looking good and staying positive - every customer you approach will see you as the face of our brand. You’re going to love doing all those makeovers with our best-selling products, and they’ll love you for making them look amazing.
Responsibilities
- Management - Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
- Sales Goals - Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
- Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
- Teamwork - Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
- Promotion and Special Events - Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
- Stock - Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
- Communication - You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
- Administration - You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
- Staff Rotas - You will ensure staff rotas are completed fairly and on a monthly basis.
- Hygiene and Housekeeping - You will ensure the counter and displays are kept clean and hygienic at all times.
Qualifications
Counter Managers may be required to work weekends, late nights, and bank holidays. Benefit is filled with both laughter and hard work - making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you’re the type of person who puts the word "no" before the word "problem," then the Counter Manager position may be the fabulous opportunity for you.
Our mission at Benefit is to "To build a beauty community for all. Dedicated to doing good and feeling good" As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self.
We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com.
Counter Manager employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager
✨Tip Number 1
Show your personality! Benefit is all about fun and laughter, so during your interview, let your true self shine through. Share stories that highlight your creativity and ability to connect with customers in a light-hearted way.
✨Tip Number 2
Familiarise yourself with Benefit’s products and services. Being knowledgeable about their best-sellers and how they can transform a customer's look will impress the interviewers and show your passion for the brand.
✨Tip Number 3
Demonstrate your leadership skills. As a Counter Manager, you’ll be leading a team, so share examples of how you've motivated others in previous roles or how you’ve successfully managed a project or event.
✨Tip Number 4
Prepare to discuss your approach to achieving sales targets. Think of specific strategies you’ve used in the past to meet or exceed goals, as this will show your potential to drive success at Benefit.
We think you need these skills to ace Counter Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Benefit Cosmetics and their unique approach to beauty. Highlight your understanding of their fun, innovative culture in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to meet sales targets and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the beauty industry. Mention how you embody the brand's values of laughter and connection, and why you're excited about the Counter Manager role.
Prepare for Video Interview: Since Benefit uses video interviews, practice answering common interview questions confidently. Ensure your environment is professional and free from distractions during the recording.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with beauty products and how they have impacted your life. This will demonstrate your genuine interest in the role and the brand.
✨Emphasise Team Leadership Skills
As a Counter Manager, you'll be leading a team. Highlight your previous experience in managing or motivating teams, and provide examples of how you've successfully achieved sales targets through effective leadership and teamwork.
✨Prepare for Customer Interaction Scenarios
Since the role involves making real connections with customers, be ready to discuss how you would handle various customer service scenarios. Think about how you would approach a difficult customer or how you would promote a new product during an event.
✨Demonstrate Your Creativity
Benefit values innovation and fun, so come prepared with ideas for potential in-store events or promotions. Show how you can think outside the box and contribute to the brand's lively atmosphere while achieving sales goals.
