Cafe Back of House Team Member

Cafe Back of House Team Member

Wath upon Dearne Full-Time No home office possible
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At a Glance

  • Tasks: Join our Back of House team to prepare delicious food and keep the kitchen spotless.
  • Company: Tesco aims to be every customer's favourite shopping choice, committed to sustainability and community.
  • Benefits: Enjoy flexible working, a colleague discount card, life assurance, and access to wellbeing services.
  • Why this job: Be part of a diverse team that values your contributions and offers career growth opportunities.
  • Qualifications: Must be 18+, with a passion for customer service and knowledge of health and safety standards.
  • Other info: We celebrate diversity and provide an inclusive workplace where everyone can thrive.

What\’s the secret ingredient behind our café\’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it\’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.
As a member of this team and someone who\’s dedicated to great service, you\’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It\’s an essential and varied role, where your work helps to make every day a little better.
In return for all you do, we\’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for:
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role\’s key responsibilities and measures:
Keeping kitchen equipment and utensils clean and tidy.
Serving customers quickly, efficiently and with care.
Following food safety and hygiene regulations while keeping daily records.
Practising first in, first out (FIFO) stock rotation to keep our food fresh.
Accepting deliveries and handling the safe storage of food.
Being aware of (and following) all operational policies and procedures.
Preparing, cooking, and serving food according to our cafés
Making sure we maintain our standards and all food products are available.
Knowing our café\’s menu inside and out and serving food exactly as it\’s intended.
Resolving customer complaints and passing on information to the Café Manager.
Staying up to date with business communications and exciting new initiatives.
You will need:
A commitment to excellent customer service.
Knowledge of Health and Safety standards.
The ability to work efficiently and maintain a clean environment.
Personal
Comfortable working in a team.
Great communicator with a proactive attitude.
Ability to multitask and work well under pressure.
Confident using your initiative to improve ways of working.
Good at planning and keeping things organised.
What\’s in it for you:
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren\’t limited to::
Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
Request flexible working from day one
Retirement savings plan
Life Assurance
Access to free wellbeing services with a range of resources to support your mind, body, and life
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
Uniform provided and policies to support you for all of life\’s moments, big and small
Holiday starting at 28 days (Including Bank Holidays)
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
About us:
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \’Serving our customers, communities and planet a little better every day\’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We\’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We\’re proud to have been accredited Disability Confident Leader and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility

Cafe Back of House Team Member employer: Retail Human Resources plc

At Tesco, we pride ourselves on being an excellent employer, offering a supportive work environment where our Back of House team members can thrive. With flexible working options, a commitment to employee wellbeing, and opportunities for career growth, we ensure that every team member feels valued and empowered. Our inclusive culture celebrates diversity, making it a fantastic place to build a meaningful and rewarding career in the heart of the community.
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Contact Detail:

Retail Human Resources plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cafe Back of House Team Member

✨Tip Number 1

Familiarise yourself with the café's menu and food preparation techniques. Knowing the dishes inside out will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Demonstrate your commitment to excellent customer service by sharing examples from previous experiences. Highlight how you resolved customer complaints or improved service efficiency, as this aligns perfectly with the role's requirements.

✨Tip Number 3

Showcase your knowledge of health and safety standards. Being able to discuss these regulations confidently will set you apart, as maintaining a clean and safe kitchen is crucial for this position.

✨Tip Number 4

Prepare to discuss your ability to multitask and work under pressure. Think of specific instances where you've successfully managed multiple responsibilities, as this is key to thriving in a busy café environment.

We think you need these skills to ace Cafe Back of House Team Member

Food Safety Knowledge
Health and Safety Standards
Customer Service Skills
Teamwork
Communication Skills
Multitasking
Time Management
Attention to Detail
Initiative
Organisational Skills
Ability to Work Under Pressure
Knowledge of Menu Items
Stock Management (FIFO)
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Back of House Team Member.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in food preparation, customer service, or kitchen hygiene. Use specific examples to demonstrate your commitment to excellent service and teamwork.

Showcase Your Skills: Mention your knowledge of health and safety standards, ability to multitask, and proactive attitude. These are crucial for the role, so make sure to provide examples of how you've applied these skills in past positions.

Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Explain why you want to work at Tesco and how you can contribute to their mission of serving customers and communities better.

How to prepare for a job interview at Retail Human Resources plc

✨Know the Menu Inside Out

Familiarise yourself with the café's menu before the interview. Being able to discuss specific dishes and ingredients shows your enthusiasm for the role and your commitment to delivering excellent customer service.

✨Demonstrate Your Team Spirit

As a Back of House team member, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team environment in the past, highlighting your communication skills and proactive attitude.

✨Showcase Your Hygiene Knowledge

Understanding food safety and hygiene regulations is key for this role. Brush up on relevant standards and be ready to discuss how you would maintain cleanliness and safety in the kitchen.

✨Prepare for Customer Interaction Scenarios

Even though the role is primarily back of house, you'll still interact with customers. Think of examples where you've resolved complaints or provided excellent service, and be ready to discuss these during the interview.

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