At a Glance
- Tasks: Join our Back of House team to prepare delicious food and keep our kitchen spotless.
- Company: Tesco aims to be every customer's favourite shopping choice, committed to sustainability and community.
- Benefits: Enjoy flexible working, a colleague discount card, life assurance, and access to wellbeing services.
- Other info: We celebrate diversity and offer a fully inclusive recruitment process.
- Why this job: Be part of a supportive team where your work makes a real difference every day.
- Qualifications: Must be 18+, with a passion for customer service and knowledge of health and safety standards.
What’s the secret ingredient behind our café's big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love. As a member of this team and someone who’s dedicated to great service, you’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It’s an essential and varied role, where your work helps to make every day a little better.
In return for all you do, we’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our cafés.
- Making sure we maintain our standards and all food products are available.
- Knowing our café's menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up to date with business communications and exciting new initiatives.
You will need:
- A commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
What’s in it for you:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco.
- Request flexible working from day one.
- Retirement savings plan.
- Life Assurance.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Holiday starting at 28 days (Including Bank Holidays).
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility.
Cafe Back of House Team Member in Burnley employer: Retail Human Resources plc
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work environment where our Back of House team can thrive. With flexible working options, a commitment to employee wellbeing, and opportunities for career growth, we ensure that every team member feels valued and empowered. Our inclusive culture celebrates diversity, making Tesco not just a place to work, but a community where you can truly belong.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Back of House Team Member in Burnley
✨Tip Number 1
Familiarise yourself with the café's menu and food preparation techniques. Knowing the dishes inside out will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by sharing examples of how you've handled difficult situations in the past. This will highlight your ability to resolve complaints effectively, which is crucial for this position.
✨Tip Number 3
Emphasise your knowledge of health and safety standards during your discussions. Being well-versed in these regulations shows that you take food safety seriously, which is essential for a Back of House role.
✨Tip Number 4
Demonstrate your teamwork abilities by discussing past experiences where you successfully collaborated with others. This will reassure us that you can work efficiently in a busy kitchen environment.
We think you need these skills to ace Cafe Back of House Team Member in Burnley
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Back of House Team Member.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in food preparation, customer service, or kitchen hygiene. Use specific examples to demonstrate your commitment to excellent service and teamwork.
Showcase Your Skills:Mention your knowledge of health and safety standards, ability to multitask, and proactive attitude. These are crucial for the role, so make sure to provide examples of how you've applied these skills in past positions.
Craft a Strong Cover Letter:Write a personalised cover letter that reflects your enthusiasm for the position and the company. Explain why you want to work at Tesco and how you can contribute to their mission of serving customers and communities better.
How to prepare for a job interview at Retail Human Resources plc
✨Know the Menu Inside Out
Familiarise yourself with the café's menu before the interview. Being able to discuss specific dishes and ingredients shows your enthusiasm for the role and your commitment to delivering excellent service.
✨Demonstrate Your Team Spirit
As a Back of House team member, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team environment, highlighting your communication skills and proactive attitude.
✨Showcase Your Hygiene Knowledge
Understanding food safety and hygiene regulations is key for this role. Brush up on relevant standards and be ready to discuss how you would maintain cleanliness and safety in the kitchen.
✨Prepare for Customer Interaction
Even though this role is primarily back of house, you'll still interact with customers. Think of ways to demonstrate your commitment to excellent customer service and how you would handle any complaints or queries.
