A leading premium fashion retailer is recruiting for a Store Manager in Birmingham. This is an exciting opportunity to join a well-established brand renowned for its quality, innovation and customer-first approach. With a strong reputation in the market and a loyal customer base, the business continues to invest in its people, stores and customer experience.
As Store Manager, you'll take full ownership of the store, leading a high-performing team to deliver an exceptional shopping experience while driving commercial success. You'll be responsible for creating a culture of excellence, ensuring operational standards are maintained and inspiring your team to achieve outstanding results.
Key Responsibilities
- Lead and manage all aspects of store operations.
- Recruit, coach and develop a high-performing retail team.
- Deliver an exceptional customer experience that drives loyalty and repeat business.
- Drive sales, KPIs and overall commercial performance.
- Analyse store performance and implement action plans to maximise results.
- Ensure visual merchandising standards are executed to the highest level.
- Manage staffing, rotas and payroll budgets effectively.
- Oversee stock management, inventory accuracy and loss prevention.
- Maintain compliance with company policies, procedures and health & safety standards.
- Create a positive, engaging and inclusive working environment.
- Act as a brand ambassador, ensuring the store reflects the retailer's premium positioning at all times.
About You
- Previous experience as a Store Manager, or an experienced Assistant Manager ready to take the next step.
- Background within premium fashion, luxury, lifestyle or high-service retail.
- Passionate about customer service and creating memorable shopping experiences.
- Strong leadership skills with a proven track record of developing successful teams.
- Commercially minded with experience delivering sales growth and KPI performance.
- Strong visual merchandising awareness and attention to detail.
- Excellent communication, organisational and problem-solving skills.
- Energetic, hands-on and able to lead from the front.
- A genuine passion for fashion, trends and retail excellence.
Salary up to £32,000 per annum
Benefits
- Performance-related bonus
- Generous staff discount
- Enhanced holiday
- Clear progression opportunities
- Supportive and people-focused culture
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Store Manager in Birmingham employer: Retail Human Resources plc
One Stop is an excellent employer that combines the benefits of a large organisation with the close-knit feel of a neighbourhood store, making it a welcoming environment for both customers and colleagues. With a strong commitment to community involvement, flexible working options, and a focus on diversity and inclusion, employees have ample opportunities for personal growth and to make a meaningful impact in their local areas. Join us at One Stop, where your contributions are valued and celebrated, and every day brings new challenges and rewards.
Contact Details:
Retail Human Resources plc Recruitment Team
