A leading premium fashion retailer is recruiting for an Assistant Store Manager in Birmingham. This is an exciting opportunity to join a highly regarded brand known for its quality, style, and customer-first approach. With a strong presence on the high street and a loyal customer following, the business continues to invest in its stores, people, and customer experience.
As Assistant Store Manager, you'll play a key role in supporting the success of the store, working closely with the Store Manager to drive sales, develop a high-performing team and deliver an exceptional shopping experience. This is a fantastic opportunity for an ambitious retail leader looking to take the next step in their career with a business that offers genuine development and progression opportunities.
Key Responsibilities
- Support the Store Manager in the day-to-day running of the store.
- Lead, coach, and develop the team to deliver exceptional customer service.
- Drive sales, KPIs and overall commercial performance.
- Deliver an outstanding customer experience that drives loyalty and repeat business.
- Take responsibility for the store in the absence of the Store Manager.
- Analyse trading performance and support the implementation of action plans to maximise results.
- Ensure visual merchandising standards are executed to the highest level.
- Assist with staffing, rota planning, and payroll control.
- Support stock management, inventory accuracy, and loss prevention procedures.
- Ensure compliance with company policies, procedures, and health & safety standards.
- Create a positive, engaging, and inclusive working environment.
- Act as a brand ambassador, ensuring the store always reflects the retailer’s premium positioning.
About You
- Previous experience as an Assistant Store Manager, Department Manager or Supervisor within a premium retail environment.
- Background within premium fashion, luxury, lifestyle, or high-service retail.
- Passionate about customer service and creating memorable shopping experiences.
- Strong leadership skills with experience coaching and developing teams.
- Commercially minded with experience delivering sales growth and KPI performance.
- Strong visual merchandising awareness and attention to detail.
- Excellent communication, organisational and problem-solving skills.
- Energetic, hands-on, and confident leading from the front.
- A genuine passion for fashion, trends, and retail excellence.
Salary Up to £29,000 per annum
Benefits
- Performance-related bonus
- Generous staff discount
- Enhanced holiday allowance
- Clear progression opportunities
- Supportive and people-focused culture
Reference: CJ - 9001
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Assistant Store Manager in Birmingham employer: Retail Human Resources plc
One Stop is an excellent employer that combines the benefits of a large organisation with the close-knit feel of a neighbourhood store, making it a welcoming environment for both customers and colleagues. With a strong commitment to community involvement, flexible working options, and a focus on diversity and inclusion, employees have ample opportunities for personal growth and to make a meaningful impact in their local areas. Join us at One Stop, where your contributions are valued and celebrated, and every day brings new challenges and rewards.
Contact Details:
Retail Human Resources plc Recruitment Team
