Barista Maestro

Barista Maestro

Cardiff Full-Time No home office possible
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Retail Human Resources plc

At a Glance

  • Tasks: Lead a team, craft delicious coffee, and create memorable experiences for customers.
  • Company: Join Costa Coffee, a global brand with a passion for quality and community.
  • Benefits: Earn up to £14.43 per hour, enjoy 50% off food and drinks, and access a smart pension.
  • Why this job: Be part of a vibrant team, make an impact, and grow your leadership skills.
  • Qualifications: Leadership qualities, a passion for coffee, and a willingness to learn.
  • Other info: Flexible hours, diverse culture, and opportunities to support local communities.

Team Leader (Barista Maestro)
At Costa Coffee, we are what we craft. It\’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.

So, why Costa? Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependent store location)
We\’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com

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Barista Maestro employer: Retail Human Resources plc

At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a supportive work culture. As a Team Leader, you'll enjoy competitive pay, generous benefits like a 50% discount on food and drinks, and access to our share scheme, all while making a positive impact in your community through the Costa Foundation. Join us to grow your career in a dynamic environment where your leadership can truly shine and help shape the future of our coffee craft.
Retail Human Resources plc

Contact Detail:

Retail Human Resources plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Barista Maestro

✨Tip Number 1

Get to know the company culture! Before your interview, dive into Costa Coffee's values and community initiatives. This will help you connect your personal experiences with what they stand for, making you a standout candidate.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership skills and barista experience can contribute to creating smooth shifts and training new team members.

✨Tip Number 3

Show off your passion for coffee! Bring some of your own ideas for new recipes or ways to improve customer service. This not only demonstrates your creativity but also shows that you're ready to stir up success for the team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll start with a casual chat via Sapia.ai, which is a great way to showcase your personality right from the get-go.

We think you need these skills to ace Barista Maestro

Leadership
Team Management
Training and Development
Customer Service
Recipe Creation
Time Management
Attention to Detail
Problem-Solving
Communication Skills
Adaptability
Ability to Work Under Pressure
Passion for Coffee
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee-making or customer service that highlight your enthusiasm. We want to see how you can blend your passion with our mission at Costa.

Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. Whether it’s a quirky anecdote or a unique perspective on teamwork, we want to know the real you!

Highlight Leadership Skills: As a Team Leader, showcasing your leadership experience is key. Talk about times when you’ve led a team or taken initiative. We’re looking for examples that demonstrate your ability to inspire and guide others, especially in busy environments.

Apply Through Our Website: Make sure to submit your application through our website for the best chance of success! It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing perks!

How to prepare for a job interview at Retail Human Resources plc

✨Know Your Coffee

Brush up on your coffee knowledge! Understand the different types of beans, brewing methods, and what makes a great espresso. This will not only impress your interviewers but also show your passion for the role.

✨Show Leadership Skills

As a Team Leader, you’ll need to demonstrate your ability to lead and inspire others. Think of examples from your past experiences where you successfully managed a team or resolved conflicts. Be ready to share these stories!

✨Emphasise Customer Service

Costa Coffee prides itself on creating memorable moments for customers. Prepare to discuss how you’ve gone above and beyond in customer service roles before. Highlight any specific instances where you made a positive impact on a customer’s experience.

✨Be Yourself

Costa values diversity and authenticity, so don’t be afraid to let your personality shine through. Share your unique ingredients and how they can contribute to the team culture. Remember, they want to see the real you!

Barista Maestro
Retail Human Resources plc
Location: Cardiff
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