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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join a global luxury retailer known for its commitment to people and top-notch service.
- Benefits: Enjoy a competitive salary, performance bonuses, and a great work/life balance with weekends off.
- Why this job: Be part of a fun, unique culture in a reputable company that values team development.
- Qualifications: Experience in retail with a focus on customer service and team leadership is essential.
- Other info: This role offers a rare opportunity to manage a flagship store with significant turnover.
The predicted salary is between 33500 - 37500 £ per year.
Job Description
A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy store manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.The role of deputy store manager will see you managing a large team to drive sales through delivering the highest standards of service.
This business strives to deliver an elevated level of service that you won’t find on the high street. Alongside driving service, you’ll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team.
This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You’ll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values.
The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.In return they are looking to pay a salary of up to £33,500 with a performance related annual bonus of up to £4,000 per year. In this role you will have two full weekends off per month, you will also only work seven days every fortnight meaning you have a much stronger work/life balance.
Retail Manager employer: Retail Human Resources Limited
Contact Detail:
Retail Human Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since this retailer places a huge emphasis on its people and customer service, demonstrating your alignment with their ethos during any interactions can set you apart from other candidates.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your experience in training and developing staff will resonate well with the company's focus on internal development.
✨Tip Number 3
Research the luxury retail market and be ready to discuss trends and customer expectations. Being knowledgeable about the industry will demonstrate your passion for the role and your ability to drive sales through exceptional service.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights into the company culture and expectations can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly focusing on customer service excellence and team development. Use specific examples that demonstrate your leadership skills and ability to drive sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury retail sector and how your values align with the company's emphasis on people and service. Mention your experience in managing teams and delivering exceptional customer experiences.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, team training initiatives you led, or improvements in customer satisfaction scores. This will help illustrate your capability as a deputy store manager.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at Retail Human Resources Limited
✨Showcase Your Leadership Skills
As a deputy store manager, you'll be leading a large team. Be prepared to discuss your previous leadership experiences and how you've motivated and developed your team members in the past.
✨Emphasise Customer Service Excellence
This retailer prides itself on delivering top-notch customer service. Share specific examples of how you've gone above and beyond to enhance the customer experience in your previous roles.
✨Demonstrate Your Commercial Acumen
You'll be responsible for the commercial performance of a luxury product category. Be ready to talk about how you've driven sales and managed product categories effectively in your past positions.
✨Align with Company Values
Research the company's values and culture. During the interview, express how your personal values align with theirs, especially regarding employee development and creating a positive work environment.
