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- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join a global luxury retailer known for its commitment to people and service excellence.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible weekend work.
- Why this job: Be part of a fun culture that values team development and employee satisfaction.
- Qualifications: Experience in retail with a focus on outstanding customer service is essential.
- Other info: This role offers a unique opportunity to grow within a reputable company.
The predicted salary is between 31000 - 35000 £ per year.
A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy store manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.
The role of deputy store manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won’t find on the high street. Alongside driving service, you’ll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.
The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You’ll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.
In return they are looking to pay a salary of up to £31,000 with a performance related annual bonus of up to £4,000 per year. There is a generous bonus scheme and the opportunity to work less weekends over the course of the month. If this sounds of interest, then click the link below to apply.
Retail Manager employer: Retail Human Resources Limited
Contact Detail:
Retail Human Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since this retailer places a huge emphasis on its people, demonstrating your alignment with their values during any interactions can set you apart from other candidates.
✨Tip Number 2
Prepare to discuss your experience in team management and customer service. Be ready to share specific examples of how you've successfully led a team and enhanced customer experiences in previous roles.
✨Tip Number 3
Network within the luxury retail sector. Connecting with current or former employees on platforms like LinkedIn can provide valuable insights into the company culture and expectations, which you can leverage during your discussions.
✨Tip Number 4
Showcase your passion for luxury products. Being knowledgeable about the product category you'll be managing can demonstrate your enthusiasm and commitment to delivering an elevated level of service.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Understand the Company Culture: Research the luxury retailer's values and culture. Highlight your alignment with their focus on customer service and team development in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail management, particularly in delivering exceptional customer service and leading teams. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and people management. Mention how your leadership style aligns with the company's emphasis on employee development and motivation.
Highlight Relevant Experience: In your application, emphasise any previous roles where you successfully managed a team or improved sales performance. Use metrics to quantify your impact where possible.
How to prepare for a job interview at Retail Human Resources Limited
✨Showcase Your Customer Service Passion
Since the company prioritises exceptional customer service, be prepared to share specific examples of how you've gone above and beyond for customers in your previous roles. Highlighting your commitment to creating memorable experiences will resonate well.
✨Demonstrate Leadership Skills
As a deputy store manager, you'll need to manage a large team. Discuss your leadership style and provide examples of how you've successfully motivated and developed your team in the past. This will show that you align with the company's focus on employee development.
✨Understand the Brand and Its Values
Research the retailer's brand, values, and culture before the interview. Being able to articulate how your personal values align with theirs will demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Practising responses to common retail challenges will help you feel more confident and prepared during the interview.
