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For Companies At a Glance
- Tasks: Lead a high-turnover luxury store, driving performance and customer satisfaction.
- Company: Join a prestigious luxury retailer known for outstanding service and employee wellbeing.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous product discounts.
- Why this job: Make a real impact in a fast-paced environment with autonomy and strategic input.
- Qualifications: Strong leadership experience in retail or hospitality, with a focus on service and sales growth.
- Other info: Prepare for a major store refurbishment and expansion, introducing new luxury brands.
The predicted salary is between 46800 - 78000 £ per year.
Job Description
A prestigious luxury retailer is seeking an exceptional general manager to lead one of its high-turnover stores in the Leeds area, generating over £20 million annually.
This is not your average retail management role. You’ll join a customer-obsessed, people-centric business that prides itself on delivering outstanding service and nurturing talent from within. The company has a strong culture of employee wellbeing, and a track record of internal development and promotion.
You’ll lead and inspire your team to deliver best-in-class service while also playing a key commercial role. Responsibilities include:- Partnering with the buying team to ensure optimal stock levels and the right product mix- Making key decisions on product placement, store layout, and stock- Driving store performance and customer satisfaction- Preparing the team for a major refurbishment, which will expand the selling space by 20% and introduce new luxury brands
This role offers a rare level of autonomy and strategic input, giving you the platform to make a real impact. You’ll bring strong leadership skills and a proven track record in retail or hospitality, with a passion for delivering results through people. While specific product experience is not essential, you’ll need to demonstrate:- Experience leading large teams in a service-focused environment- A track record of commercial decision-making and delivering sales growth- Confidence in managing multiple stakeholders and adapting to change
What’s on Offer- Basic salary up to £65,000- Performance bonus up to £13,000- A wide range of employee benefits, including generous product discounts and perks across UK brands
If you're ready to lead in a high-profile, fast-paced retail environment where your ideas and leadership will shape the future of the business, we’d love to hear from you.
General Manager employer: Retail Human Resources Limited
Contact Detail:
Retail Human Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the luxury retail market, especially in Leeds. Understanding local customer preferences and trends will help you demonstrate your knowledge during interviews and show that you're ready to lead a high-turnover store.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed large teams in service-focused environments. Be ready to discuss how you inspired your team to achieve sales targets and improve customer satisfaction.
✨Tip Number 3
Showcase your commercial acumen by discussing past experiences where you made key decisions on product placement or stock management that led to increased sales. This will demonstrate your ability to drive store performance effectively.
✨Tip Number 4
Prepare to discuss your adaptability and stakeholder management skills. Think of examples where you've successfully navigated change or collaborated with different teams, as this role requires managing multiple stakeholders and adapting to a dynamic retail environment.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and achievements in retail or hospitality. Use specific examples that demonstrate your ability to drive sales growth and manage large teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team development. Mention how your previous experiences align with the company's values and culture, particularly their focus on employee wellbeing and internal promotion.
Showcase Your Commercial Acumen: When detailing your experience, emphasise your commercial decision-making skills. Provide examples of how you've successfully managed stock levels, product placement, or store performance in past roles.
Prepare for Potential Questions: Anticipate questions related to your leadership style and how you handle change. Be ready to discuss specific scenarios where you've inspired your team or adapted to new challenges in a fast-paced environment.
How to prepare for a job interview at Retail Human Resources Limited
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led large teams in the past, focusing on your ability to inspire and motivate others.
✨Demonstrate Commercial Acumen
The role requires making key commercial decisions. Come equipped with examples of how you've driven sales growth and improved store performance in previous positions, highlighting your strategic thinking.
✨Understand the Company Culture
This luxury retailer values employee wellbeing and internal development. Research their culture and be ready to discuss how you can contribute to nurturing talent and maintaining a customer-centric environment.
✨Prepare for Change Management
With a major refurbishment on the horizon, show that you're adaptable and can manage change effectively. Discuss any past experiences where you've successfully navigated transitions and how you plan to prepare your team for this upcoming change.
