At a Glance
- Tasks: Deliver engaging customer service and create eye-catching displays in our curated shops.
- Company: Join a vibrant team at a unique retail destination with a focus on quality and experience.
- Benefits: Enjoy competitive pay, discounts, wellness perks, and up to 30 days annual leave.
- Other info: Participate in exciting team events like Go-Karting and Wine Tasting.
- Why this job: Be the friendly face that makes every guest's visit memorable while working in a fun environment.
- Qualifications: Clear communicator, reliable team player, and a passion for food; Excel skills are a bonus.
The predicted salary is between 12 - 12 £ per hour.
Up to £12.92 per hour plus performance bonus and fantastic benefits. 40 hours per week across 5 days, with regular weekends included. A driving licence is needed for this role. You’ll be the warm welcome and the savvy guide in our beautifully curated shops—sharing tastings, telling product stories, and keeping service swift and seamless. From artful displays to spot-on stock rotation, you’ll make every guest visit memorable while helping our retail spaces look (and sell) their very best.
Key Responsibilities
- Deliver engaging, knowledgeable customer service, including tastings and tailored recommendations
- Operate tills accurately and efficiently, keeping queues moving with a smile
- Replenish and rotate stock to First-In-First-Out standards; minimise wastage and complete paperwork
- Maintain a clean, safe, impeccably presented shop at all times
- Create and maintain eye-catching, commercially effective merchandise displays
Benefits
- A positive workplace environment with opportunities to develop personally and professionally
- Use of the gym and wellbeing classes
- Complimentary access to the spa and swimming pools and a 50% discount on spa treatments
- 30% discount for colleagues on both shops and online purchases, plus free delivery for online orders
- Discounted hotel stays for staff, with an additional 30% discount at our restaurants
- Complimentary garden membership for the Newt and partner gardens
- Complimentary staff meal each shift
- Recognition through the Newt Awards programme, offering rewards such as a complimentary hotel stay
- Employee Assistance Programme with unlimited 24/7 remote GP appointments for you and your family
- Regular team engagement activities, including Fun Squad events such as Go-Karting and Wine Tasting
- Up to 30 days annual leave each year for full-time team members
What we’re looking for
- Clear, confident communicator with a professional, well-presented approach
- Friendly team player who’s equally confident working independently
- Highly reliable and results-driven with a passion for food; basic Excel knowledge a plus
Where you’ll be working
Our Retail Team works closely with our Product Team, Events, and Hospitality departments to ensure a seamless guest experience across the estate. We operate three beautifully curated food and lifestyle outlets: Farm Shop – Home-grown and handmade produce, from cheese and butchery to cider and seasonal veg.
Shopkeeper/ Retail Assistant in Somerset employer: Retail at The Newt in Somerset
Join our vibrant team as a Shopkeeper/Retail Assistant, where you'll thrive in a positive workplace that champions personal and professional growth. Enjoy fantastic benefits including complimentary access to our spa, discounted hotel stays, and engaging team activities, all while delivering exceptional customer service in our beautifully curated shops. With a focus on employee wellbeing and recognition, we ensure every team member feels valued and supported in their role.
Contact Details:
Retail at The Newt in Somerset Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shopkeeper/ Retail Assistant in Somerset
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and what makes them tick. This way, you can show off how your vibe matches theirs and why you're the perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. The more comfortable you are, the more confident you'll come across when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional, but also let your personality shine through. A well-presented appearance shows you care about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shopkeeper/ Retail Assistant in Somerset
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. A warm and friendly tone can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role of Shopkeeper/Retail Assistant. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to creating memorable guest experiences in our shops.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and submit your details!
How to prepare for a job interview at Retail at The Newt in Somerset
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products sold in the shop. Being able to discuss specific items, their origins, and how they can enhance a customer's experience will show your passion for food and retail.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation with grace. This role is all about creating memorable experiences, so let that shine through!
✨Demonstrate Team Spirit
As a friendly team player, it's important to convey your ability to work well with others. Share stories that highlight your collaboration skills and how you contribute positively to a team environment. Remember, they want someone who can fit into their vibrant workplace culture.
✨Dress to Impress
Since the role requires a professional and well-presented approach, make sure you dress appropriately for the interview. A smart outfit not only shows respect but also reflects your understanding of the brand's image and values.
