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- Tasks: Deliver exceptional customer service and create memorable shopping experiences.
- Company: Join a vibrant team at a beautifully curated retail space.
- Benefits: Enjoy competitive pay, discounts, wellness perks, and up to 30 days annual leave.
- Other info: Engage in fun team activities like Go-Karting and Wine Tasting.
- Why this job: Be the friendly face that makes every guest's visit special while working with amazing products.
- Qualifications: Confident communicator with a passion for food and drink; retail experience is a plus.
The predicted salary is between 12 - 12 £ per hour.
Up to £12.92 per hour plus performance bonus and fantastic benefits. 40 hours per week across 5 days, with regular weekends included. A driving licence is needed for this role. You’ll be the warm welcome and the savvy guide in our beautifully curated shops—sharing tastings, telling product stories, and keeping service swift and seamless. From artful displays to spot-on stock rotation, you’ll make every guest visit memorable while helping our retail spaces look (and sell) their very best.
Key Responsibilities
- Deliver engaging, knowledgeable customer service, including tastings and tailored recommendations
- Operate tills accurately and efficiently, keeping queues moving with a smile
- Replenish and rotate stock to First-In-First-Out standards; minimise wastage and complete paperwork
- Maintain a clean, safe, impeccably presented shop at all times
- Create and maintain eye-catching, commercially effective merchandise displays
Benefits
- A positive workplace environment with opportunities to develop personally and professionally.
- Use of the gym and wellbeing classes.
- Complimentary access to the spa and swimming pools and a 50% discount on spa treatments.
- 30% discount for colleagues on both shops and online purchases, plus free delivery for online orders.
- Discounted hotel stays for staff, with an additional 30% discount at our restaurants.
- Complimentary garden membership for the Newt and partner gardens.
- Complimentary staff meal each shift.
- Recognition through the Newt Awards programme, offering rewards such as a complimentary hotel stay.
- Employee Assistance Programme with unlimited 24/7 remote GP appointments for you and your family.
- Regular team engagement activities, including Fun Squad events such as Go-Karting and Wine Tasting.
- Up to 30 days annual leave each year for full-time team members.
What we’re looking for
- Clear, confident communicator with a professional, well-presented approach.
- Friendly team player who’s equally confident working independently.
- Highly reliable and results-driven with a passion for food & drink.
- Previous experience in a customer-facing role (retail experience desirable).
- Comfortable working to sales targets; basic Excel knowledge a plus.
Where you’ll be working
Our Retail Team works closely with our Product Team, Events, and Hospitality departments to ensure a seamless guest experience across the estate. We operate three beautifully curated food and lifestyle outlets: Farm Shop – Home-grown and handmade produce, from cheese and butchery to cider and seasonal veg. House & Garden Shop – Celebrating Somerset living with scents, tableware, and crafted home goods. The Creamery at Castle Cary Station – Our newest location bringing The Newt to guests on the move.
Shopkeeper in Bruton employer: Retail at The Newt in Somerset
Contact Detail:
Retail at The Newt in Somerset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shopkeeper in Bruton
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and what makes them tick. This way, you can show off how your vibe matches theirs, making you a perfect fit for the shopkeeper role.
✨Tip Number 2
Practice your customer service skills! Think about how you’d engage with guests in the shop. Maybe even role-play with a mate to nail those warm welcomes and savvy recommendations that will impress the hiring team.
✨Tip Number 3
Show off your creativity! Bring some ideas for eye-catching displays or product stories to the interview. This will demonstrate your passion for food and drink, plus your ability to make every guest visit memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Shopkeeper in Bruton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and drink, and how you connect with customers.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer-facing roles. We love seeing how your past jobs have prepared you for this role as a shopkeeper, so be specific about your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so use bullet points if it helps convey your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Retail at The Newt in Somerset
✨Know Your Products
Familiarise yourself with the products sold in the shop. Be ready to share your knowledge about tastings and product stories during the interview. This shows your passion for food and drink, which is key for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Highlight any experiences where you’ve engaged with customers, made tailored recommendations, or resolved issues effectively.
✨Demonstrate Team Spirit
Since the role requires a friendly team player, think of instances where you’ve collaborated with others. Share how you contribute to a positive workplace environment and how you can work independently when needed.
✨Be Ready for Practical Scenarios
Expect questions that may involve practical scenarios, like handling stock rotation or managing queues at the till. Practise how you would approach these situations to show your problem-solving skills and efficiency.