Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and evolve operational processes to enhance customer experience and brand standards.
- Company: Join a dynamic, fast-paced organisation with a focus on growth and innovation.
- Benefits: Enjoy competitive salary, flexible hours, training, and a fun work environment.
- Other info: Great career opportunities and a commitment to diversity and inclusion.
- Why this job: Make an impact by improving processes and building relationships in a supportive team.
- Qualifications: Strong communication skills and experience with data management, especially in Excel or Google Sheets.
The predicted salary is between 24500 - 25500 ÂŁ per year.
What’s the role about? The purpose of this role is to own, manage & evolve all operational processes within the Operations Team supporting delivery of our brand standards and customer experience audits. The Operations Executive is responsible for maintaining and delivering as well as evolving all existing internal and client processes to ensure best in class delivery.
You will be responsible for:
- Effectively manage workload, working towards clear goals & targets
- Forward plan for clients and exchange relevant communication with colleagues and clients to ensure requests are delivered and targets met
- Shopper sign up and communications as required
- Client reporting portal knowledge and ability to lead demos as required
- Supporting and owning relevant client requests and actions
- Setting up a new client program in line with account management brief and internal processes
- Manage relevant finance processes from invoicing, job sheets, job number allocation & debtors
- Deliver solutions to improve ways of working and processes (internally & client focused)
- Building the relationship between the Shopper Recruitment team and the QA team to improve the quality of work delivered by our Auditors for our clients
- Build relationships with the Data & Systems team to ensure department compliance to processes and proactively propose new solutions and ways of working to constantly drive for excellence in delivery
- Producing monthly/ad hoc reports of client for account managers, shopper team & D&S team
What we are looking for:
- A strong and confident communicator
- Experience ideally in managing data and manipulating to deliver required reporting analysis
- Experience of Excel or Google Sheets - ideally with an emphasis on manipulating formula
- Strong logical and numerical skills
- Good “can do” attitude, prepared to go the extra mile
- Willing and active team player
- A fast learner prepared to bring their own thoughts to the process
In return we will offer you:
- Training and ongoing support to enable you to fulfil your role to the best of your potential
- Great career opportunities
- A fun working environment where performance & success are really rewarded
- Annual leave: pro rata 24 days (increasing annually up to 29 days) + bank holidays
More about us... Retail Active are a dynamic, fast paced organisation growing quickly in a highly competitive market. Our clients include world famous brands, international retail organisations and international automotive manufacturers. Our brand auditing programmes are dedicated to help increase customer satisfaction, boost sales performance and build staff competence, resulting in increased profitability. We are committed to ensuring we have an open, safe and accepting workplace that enables all our colleagues to be themselves and thrive at work. We are constantly improving how we support and promote diversity within our business and our communities. So if you want to join a company that will accept you for being you, then look no further and apply today.
Operations Executive - Part Time in Winnersh employer: Retail Active
Contact Detail:
Retail Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive - Part Time in Winnersh
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an inside edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and data management. Think about how your skills can directly benefit their processes and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Operations Executive - Part Time in Winnersh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Executive role. Highlight your communication skills and any experience you have with data management, as these are key for us.
Show Off Your Skills: Don’t be shy about showcasing your Excel or Google Sheets expertise! If you've got experience manipulating formulas, let us know. We love seeing how you can bring your skills to the table.
Be Yourself: We value authenticity, so don’t hesitate to let your personality shine through in your application. Share your 'can do' attitude and any examples of how you've gone the extra mile in previous roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our dynamic team!
How to prepare for a job interview at Retail Active
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Executive role. Familiarise yourself with the key responsibilities like managing operational processes and client communications. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
As a strong communicator, it’s essential to highlight your ability to convey information clearly. Prepare examples of how you've effectively communicated with clients or team members in the past. This will show that you can manage relationships and deliver on expectations.
✨Demonstrate Your Data Skills
Since the role involves managing data and reporting, be ready to discuss your experience with Excel or Google Sheets. Bring specific examples of how you've manipulated data to produce reports or analyses. This will prove you have the technical skills needed for the job.
✨Emphasise Your Team Player Attitude
The company values collaboration, so be prepared to talk about your experiences working in teams. Share instances where you’ve gone the extra mile to support colleagues or improve processes. This will show that you’re not just a lone wolf but someone who thrives in a team environment.