At a Glance
- Tasks: Lead a team, manage shop operations, and ensure excellent customer service.
- Company: Join a well-established retail brand with a focus on career growth.
- Benefits: Earn £13.61 per hour, enjoy 6 weeks holiday, and a 15% staff discount.
- Other info: Flexible hours with potential for overtime and long-term career progression.
- Why this job: Kickstart your retail management career with great training and development opportunities.
- Qualifications: Friendly, reliable, and some supervisory experience preferred but not essential.
The predicted salary is between 13.61 - 13.61 £ per hour.
- Hours: 39 hours across 5 days per week.
- Pay: £13.61 per hour.
- Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!
We are looking to recruit a new retail supervisor for our shop in Great Yarmouth, Norfolk.
We offer a permanent 39 hour full time position working a variety of shifts, 5 days from 7 each week.
Please note that for full time positions we will generally require you to be fully flexible in your availability for work throughout the week, including weekends.
Pay & benefits
We offer an hourly pay rate of £13.61 and you will be guaranteed a minimum of 39 hours work per week.
This means you will be earning at least £530 per week and if youâre looking to earn a bit more then overtime may be available.
- 30 days holiday each year.
- Great training and development opportunities.
- 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
- A smart uniform.
- Free life assurance.
- Workplace pension.
- A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.
- As one of our retail supervisors you will
- Be an important part of the management team and support the manager in leading the team to run an efficient shop and provide a great service to our customers.
- Take full responsibility for running the shop in your managerâs absence ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
- Open and close the shop, handle cash, place orders and develop your team of retail assistants.
- Take responsibility for the control of operational costs including shrinkage, waste and payroll.
- You will need
- A friendly, positive, hard working approach to work.
- To be a âpeople personâ who finds it easy to get on everyone and is able to build strong working relationships with the people you work with.
- To be trustworthy and reliable as you will be an important part of a small team.
Your team and customers will depend upon you to do your job to the best of your ability at all times.
- Some experience as a supervisor, team leader or manager in retail or other similar industries would certainly come in handy but we would still love to hear from you if you think youâve got what it takes to take the first steps in your retail management career.
- To complete a Basic DBS check (England/Wales) or Disclosure Scotland check (Scotland) if hired for the advertised position which will be sent to you via email and confirm if you have any previous or unspent convictions.
Your employment is subject to a satisfactory check.
More than just a job
If you decide to stick around then there are many long-term opportunities for a career at Farmfoods.
We have some great training programmes and always look to promote to Shop and Area Manager positions from within.
Many people in management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.
- Contract information
- Position: FTSV, Hours: 39, Days: 5
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Resumonk, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Resumonk!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Resumonk, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Resumonk and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Resumonk that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Resumonk
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
