The role aims to provide an excellent and efficient education sales service, from dealing with general education inquiries and converting to sales, liaising with Admin on processing sales.
Primary Responsibilities
- Provide Information, Advice, and Guidance to prospective students & trainees.
- Conduct initial screening of the students based on the respective course entry requirement
- Complete all the pre-enrolment paperwork such as initial assessments, Enrolment forms.
- Issue the offer letters, course brochures, and welcome mails
- Input the key information(learner name, contact details)into the database.
- Verify the learner paperwork for the accuracy and suitability of the enrolment paperwork
- Follow-up the learners with their application
- Capture the details on learner withdrawal and reasons for withdrawal
- Generate new leads of prospective learners and build partnerships with schools and colleges.
- Collect the database from local sources and build network business and employment recruitment companies and corporates.
- Dealing with incoming calls from prospective students. Have a persuasive telephone manner as the call aims to secure enrollment with the student before they end the call.
- Make outbound calls to people who have registered an interest and engage with the student from the point of contact.
- Provide excellent Customer Service on a wide range of courses
- To create, collate and schedule education and events content for college’s social media channels including Facebook, Twitter, and Instagram and build connections and interactions across all channels
- Provide support to the education sales managers on specific projects as required
- Adhere to agreed protocols and procedures and participate in regular team meetings and conference calls with college staff and external contacts as appropriate
- Identify and undertake training and development as required to meet personal and business needs.
- You may, on occasions, be required to undertake additional or other duties as appropriate.
#J-18808-Ljbffr
