At a Glance
- Tasks: Track, check, and protect customer information while managing document storage and delivery.
- Company: Join a supportive team at Restore, committed to excellence and inclusivity.
- Benefits: Enjoy competitive salary, annual leave, pension scheme, and retail discounts.
- Other info: Great opportunities for career growth and a friendly work environment.
- Why this job: Make a difference by ensuring customer information is secure and well-managed.
- Qualifications: No specific qualifications required; just a commitment to safety and customer service.
The predicted salary is between 26520 - 26520 £ per year.
About The Role
Location: Stroud - GL6 8GA (Stroud/ Gloucester)
Contract Type: Perm
Hours: 8am till 5pm - Full Time
Salary: £26,520 Per Annum
Join our Service Delivery Operations team, where your primary responsibility is to track, check, and protect customer information at all times. In this varied role, you'll safely handle and manage customer records, providing high-quality storage, indexing, retrieval, and document management services. You'll be responsible for collecting and delivering customer documents, ensuring all transport activities are carried out professionally, safely, and in full compliance with traffic regulations.
Key Responsibilities
- The main purpose of the SD Operations Team is to TRACK, CHECK and PROTECT our customer information at all times.
- To carry out safe and careful physical and mechanical handling of customer records and provide a high standard of storage, indexing and retrieval services in accordance with the Operations Procedures Manual.
- To be responsible for the collection and delivery of customer documents as directed by line management and according to Company procedures.
- Always driving to the highest possible standard and obeying all traffic rules and regulations.
- To record, store and retrieve customer files, boxes and documentation to and from warehouse and customer locations.
- To accurately capture and record data using the appropriate Company processes and systems from the stock coming into the warehouse in accordance with the site KPI’s.
Key Duties
- Ensure the warehouse and other utilised spaces are clean, tidy and free from hazards.
- Promote the Restore image and brand by wearing a clean, neat, and tidy uniform and PPE as provided.
- Ensure you are compliant with all Company Policies including Health & Safety, Quality, Information Security, Site Security, Environmental and Business Continuity, Disaster Recovery Management Systems and People Policies.
- Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents or near misses to your line Manager immediately.
- Completion of required Health & Safety and compliance training.
- Treat all Company property with care and consideration to prevent accidents.
- Completion of any required internal DBS checks or higher-level security checks where required.
- Ensure that you are working to the Operating Procedures and that any exceptional changes to these procedures are authorised before implemented.
- Role model and demonstrate behaviours aligned to Restore values.
- Provide a high level of customer care and customer service in line with any KPIs and the Restore Customer Promises.
- Collect and deliver customer files and documents as directed and follow daily allocated routes in an effective manner.
- Effectively communicate any delays or changes to your schedule if you are driving.
- Carry out all relevant vehicle / equipment safety checks and maintenance according to the Company procedures and report any vehicle or equipment failures or faults.
- Complete relevant paperwork as required, and follow the processes as documented in the procedures manual, ensuring the highest standards of accuracy and attention to detail.
- Ensure correct use of O’Neil Records Management system.
- Ensure records are picked, handled and stored in the appropriate manner.
- Record incoming boxes, files and documents and store in the correct warehouse location.
- Retrieve customer boxes, files and documents in preparation for dispatch or destruction and place in the correct warehouse location and ensure all movements are accurately recorded.
- Prepare documents and process files, boxes or tapes for storage using the appropriate systems we have in place.
- Ensure all customer information and documents are kept secure and confidential at all times.
- Assist in the scanning of customer data in accordance with the scanning procedures.
- Assist with any daily loading and unloading of all Company delivery vehicles as instructed.
- Ensure you are up to date regarding Company information via the Intranet System, and all internal communication mediums including emails, Manager briefings etc.
- Carry out any other relevant duties as requested by your line manager to ensure effective operational performance.
What We Can Offer You
- Life assurance
- Annual leave entitlement (starting with 20 – 25 days + bank holidays)
- Contributory pension scheme
- Share save scheme
- Paid volunteer day
- Long service recognition
- Eyecare voucher
- Retail discounts
- Family leave
- Employee assistance programme
About Us
Restore Commitment to Disability Confidence. We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Warehouse Operative in Stroud employer: Restore PLC
Join Restore, a leading employer in Stroud, where we prioritise employee well-being and professional growth. Our supportive work culture fosters teamwork and inclusivity, offering benefits such as a contributory pension scheme, annual leave starting at 20 days, and opportunities for long service recognition. With a commitment to disability confidence and a focus on maintaining a safe and compliant work environment, we ensure that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operative in Stroud
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Restore PLC. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Restore PLC. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Operative in Stroud
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Restore PLC.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Restore PLC.
How to prepare for a job interview at Restore PLC
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
