Service Delivery Operative

Job Overview

Role: Service Delivery Operative
Location: Kidderminster (DY11 7AR)
Contract Type: Full Time, 12 Month FTC
Hours: Monday – Friday 2:00pm – 10:00pm
Salary: £25,019 Per Annum

Key Responsibilities

• Maintain a safe, organized work environment.
• Achieve high‑quality standards with minimal errors.
• Engage in team meetings and suggest improvements.
• Support and train new team members.
• Ensure compliance with ISO standards and complete required training.

Key Duties

• Booking In: Track and log documents, meet production targets.
• Document Preparation: Prep documents for scanning.
• Scanning: Ensure quality images, maintain scanners.
• Quality Assurance: Check and index scanned documents, address issues.

About You

• A team player who can also work independently and follow processes.
• Enjoys learning new skills.
• Thrives in a fast‑paced, active environment.
• Dependable and committed to delivering high‑quality work.
• Possesses a keen eye for detail and takes pride in a job well done.

Benefits

• Life assurance
• Annual leave entitlement (starting with 20 – 25 days + bank holidays)
• Contributory pension scheme
• Share save scheme
• Paid volunteer day
• Long service recognition
• Eyecare voucher
• Retail discounts
• Family leave
• Employee assistance programme