At a Glance
- Tasks: Manage overdue payments and resolve customer queries in a fast-paced environment.
- Company: Dynamic company committed to financial growth and inclusivity.
- Benefits: Flexible hours, competitive salary, life assurance, and retail discounts.
- Other info: Join a supportive team with excellent career development opportunities.
- Why this job: Use your problem-solving skills to make a real impact on financial success.
- Qualifications: Experience in credit control and effective communication with clients.
The predicted salary is between 28000 - 33000 £ per year.
About The Role
Location: Wolverhampton - WV14 0UJ
Contract Type: Permanent
Hours: 37.5 Hours - Flexible (Hybrid)
Salary: £28,000 - £33,000 DOE
Are you looking for a great opportunity to use your problem-solving skills and work in a fast-paced environment? We are hiring a Credit Controller to join our team! This role is crucial to supporting our company's financial structure and ongoing growth. We need someone who is professional yet approachable, with the confidence to handle senior stakeholders and the drive to succeed in this role. The candidate will handle overdue payments, resolve customer queries, ensure accurate accounts, and prepare reports. They will also ensure all aged debt across customers is dealt with in a timely manner, report potential bad debts, and follow company procedures. Confidence and professionalism are essential.
Responsibilities
- Maintaining individual debtor’s ledger
- Working closely with customers to resolve purchase order/portal difficulties arranging meetings as required
- Chasing outstanding debtors by telephone, email, and letters
- Adding all notes to customer accounts on Credit Hound
- Provide copy invoices and statements as required
- Working closely with internal sales/invoicing teams
- Resolving customer account queries
- Daily, weekly meetings with internal teams
- Administering credit card payments as required
- Credit risk analysis and credit checks via Credit Safe
- Completing monthly comprehensive cash flow forecasts analysis for Digital
- Escalating to management all overdue debt if not paid within the agreed payment terms continually
What we are looking for
- Background in conducting credit control duties in a B2B environment (Essential)
- Ability to communicate with clients effectively, and resolve any issues (Essential)
- Experience of working with systems such as Business Central and Sage 200 would be an advantage but not essential
- Able to show business and commercial intelligence when working with clients
- Responsible for chasing all public sector debt (Essential)
- To reduce aged debt to 4% or less for all invoices outstanding between 90 and 120 days (Essential)
- To provide and achieve monthly cash flow forecasting (Essential)
- To maintain a strict 40-day debtor days (or Days Sales Outstanding)
About The Company
What We Can Offer You:
- Life assurance
- Annual leave entitlement (starting with 20 – 25 days + bank holidays)
- Contributory pension scheme
- Share save scheme
- Paid volunteer day
- Long service recognition
- Eyecare voucher
- Retail discounts
- Family leave
- Employee assistance programme
We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so. We are committed to a fair, transparent, and inclusive recruitment process. We do not use AI to screen, score, or reject CVs. Every application is reviewed by a member of our recruitment team, ensuring candidates are assessed on their skills, experience, and potential.
Senior Credit Controller employer: Restore plc
Restore plc is an excellent employer, offering a supportive work culture that prioritises safety and compliance at our Bristol site. Employees benefit from a permanent, full-time contract with competitive salary and monthly bonuses, alongside opportunities for professional growth in a dynamic environment focused on IT asset management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Restore plc. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Restore plc.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Restore plc's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Restore plc
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Restore plc.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Restore plc will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Restore plc employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
