At a Glance
- Tasks: Manage public sector accounts and ensure timely cash collections.
- Company: Join a vibrant team at Restore, committed to growth and inclusivity.
- Benefits: Enjoy competitive salary, life assurance, and retail discounts.
- Other info: Hybrid working model and supportive culture for all backgrounds.
- Why this job: Make a real impact in a dynamic environment with career progression.
- Qualifications: Experience in credit control and strong communication skills required.
About The Role
Location: Rainham (RM13 9YB)
Contract Type: Permanent, full time
Hours: 37.5 Monday - Friday - Hybrid 2 days, once successful probation achieved
Salary: £35,000
We are looking for an experienced Credit Controller to join our team. This is a fantastic opportunity to become part of a vibrant and dynamic team in a challenging yet rewarding role. The successful candidate will play a key role in maximising cash flow by proactively managing and maintaining a portfolio of approximately 300–600 live public sector accounts. You will liaise with both internal departments and external customers to minimise the risk of bad debt, identify and resolve issues delaying payment, and ensure outstanding debts are collected efficiently. Working towards and achieving monthly targets set by management will be a key measure of success in this role. This position is imperative to the ongoing consolidation of the business and the strength of its financial operations. It requires someone who is professional yet approachable, resilient when dealing with senior stakeholders, and driven to deliver results. This role would suit an experienced Credit Controller looking for progression within a people-focused company, who can hit the ground running in a complex, large organisation with ambitious growth plans.
Key Duties:
- Systems: Sage 200, Credit Hound, O’Neil’s, RS Invoicing, Microsoft Word, Excel 2010, Microsoft Teams, SharePoint (however full training will be provided)
- Responsible for between (Apply online only) local authorities, central government and health services accounts
- Maintaining individual debtor’s ledger
- Working closely with customers to resolve purchase order/portal difficulties
- Chasing outstanding debtors by telephone, email and letters. Adding all notes to customer accounts
- Provide copy invoices and statements as required
- Working closely with internal departments and sales managers.
- Dealing with and resolving customer account queries
- Daily, weekly meetings with internal teams
- Administering credit card payments
- Credit risk analysis and credit checks via Credit Safe
- Reporting daily to the Receivable’s Manager
- Escalating to management all overdue debt if not paid within the agreed payment terms.
- Individual monthly/yearly targets
- Completing monthly comprehensive cash forecasts analysis
Essential Criteria
- Proficient skills in Microsoft applications namely Word and Excel
- Work on their own initiative and part of a team
- Work with customers and relevant departments to obtain timely cash collections.
- Remain calm under pressure.
- Good numeracy skills
- Sense of humour
Responsibilities:
- Responsible for billing to all clients, ensuring activity is billed within a timely manner
- Responsible for chasing outstanding debt from customers
- Resolving customer queries and discrepancies on invoices as and when they arise
- Updating customer database, including setting up new customers
- Investigating any anomalies on customer accounts
About You
- Background in conducting credit control duties in a B2B environment
- Ability to communicate with clients effectively, and resolve any issues
- Experience of working with systems such as Business Central and Sage 200 would be an advantage but not essential
- Able to show business and commercial intelligence when working with clients
- Natural problem solver
- Team player with a positive outlook, also able to work independently
What We Offer You:
- Life assurance
- Annual leave entitlement (starting with 20 – 25 days + bank holidays)
- Contributory pension scheme
- Share save scheme
- Paid volunteer day
- Long service recognition
- Eyecare voucher
- Retail discounts
- Family leave
- Employee assistance programme
About The Company
Restore Commitment to Disability Confidence. We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
IMS Credit Controller in Rainham employer: Restore PLC
Join a vibrant and dynamic team as an IMS Credit Controller in Rainham, where you will play a crucial role in maximising cash flow while enjoying a supportive work culture that prioritises employee growth and well-being. With benefits such as a contributory pension scheme, annual leave starting at 20-25 days, and a paid volunteer day, this people-focused company is committed to fostering a positive environment for all employees. Embrace the opportunity to develop your skills in a complex organisation with ambitious growth plans, all while being part of a diverse workforce that values inclusivity and support.
StudySmarter Expert Advice🤫
We think this is how you could land IMS Credit Controller in Rainham
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Restore PLC. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace IMS Credit Controller in Rainham
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Restore PLC.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Restore PLC's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Restore PLC
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Restore PLC.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Restore PLC will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Restore PLC employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
