Apprentice IT Service Desk Analyst - 1st Line Support in London

Apprentice IT Service Desk Analyst - 1st Line Support in London

London Full-Time 25000 - 25000 £ / year (est.) No working from home possible
Restore PLC

At a Glance

  • Tasks: Be the go-to person for IT queries and provide top-notch support.
  • Company: Join Restore plc, a dynamic company in Manchester.
  • Benefits: Earn £25,000 per year with hands-on experience and training.
  • Other info: Work hours are 9am–5pm, perfect for balancing studies and work.
  • Why this job: Kickstart your IT career with real-world experience in a busy service desk.
  • Qualifications: No prior experience needed, just a passion for IT and helping others.

The predicted salary is between 25000 - 25000 £ per year.

Restore plc in Manchester is seeking an Apprentice IT Service Desk Analyst (1st Line) to join the team.

You will be the first point of contact for IT queries from internal and external users, providing guidance, logging tickets, and escalating issues when needed.

Working 9am–5pm, this apprenticeship pays £25,000 per year and offers hands-on experience with Office 365, Active Directory, and general IT support in a busy service desk.

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Apprentice IT Service Desk Analyst - 1st Line Support in London employer: Restore PLC

Restore plc is an exceptional employer located in Gillingham, offering a dynamic work environment that fosters creativity and innovation. With a competitive salary and comprehensive benefits including life assurance and a generous pension scheme, employees are supported both personally and professionally. The company prioritises employee growth through ongoing training and development opportunities, making it an ideal place for those looking to advance their marketing careers.

Restore PLC

Contact Details:

Restore PLC Recruitment Team

We think you need these skills to ace Apprentice IT Service Desk Analyst - 1st Line Support in London

Customer Service Skills
Ticket Logging
Issue Escalation
Office 365
Active Directory
IT Support
Communication Skills