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- Tasks: Coordinate daily operations, manage routes, and support customer service.
- Company: Join Restore Datashred, a leader in secure data destruction services.
- Benefits: Enjoy 25 days annual leave, life assurance, and free onsite parking.
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in a fast-paced environment.
- Other info: Dynamic team with opportunities for personal and professional growth.
The predicted salary is between 27000 - 27000 £ per year.
Location: South Kirkby, WF9 3FD
Salary: £27,000
Hours: 40 hours per week
Days: Monday to Friday
Contract: Permanent
At Restore Datashred, we deliver secure, compliant, and sustainable data destruction services across the UK. As part of the Restore Group, we’re trusted by thousands of organisations to handle their confidential information safely and efficiently. Joining our South Kirkby depot means becoming part of a supportive, fast‑paced team where your work directly contributes to outstanding customer service and smooth operational performance.
About the role:
We’re looking for an organised and proactive Operations & Subcontractor Administrator to act as the central coordination point for the depot. You’ll support the planning of daily routes, liaise with drivers and subcontractors, manage customer requests, and ensure all operational data is processed accurately. This role suits someone who enjoys multitasking, problem‑solving, and being at the heart of day‑to‑day operations.
Key Responsibilities:
- Plan and coordinate daily routes, services, and driver workloads
- Handle customer enquiries and resolve issues quickly and professionally
- Maintain proactive communication with drivers throughout the day
- Process operational information including purchase orders, contracts, route updates, and amendments
- Support driver debriefs and ensure paperwork and records are accurate
- Assist with fleet admin such as defects, tachographs, and fuel receipts
- Maintain depot administrative tasks including system clear‑downs and record keeping
- Support new business mobilisations, subcontractor queries, and specialist contracts
- Work closely with Sales, Customer Services, and Operations teams to maintain service excellence
About You:
- Strong written and verbal communication skills
- Excellent telephone manner and a commitment to great customer service
- Highly organised, able to prioritise and work under pressure
- Confident using standard software packages
- Discreet and reliable with an eye for detail
- Experience in a fast‑paced, customer‑focused role
- Problem‑solver who can work on their own initiative
Some of our benefits include:
- Annual Leave – 25 days + bank holidays
- Life Assurance – 2x basic annual salary
- Bereavement Counselling – Support during difficult times
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
Restore Commitment to Disability Confidence
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Depot Operations & Subcontractor Coordinator employer: Restore PLC
Contact Detail:
Restore PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Operations & Subcontractor Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their operations. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with drivers and customers, being clear and confident in your conversations is key. Role-play with a friend or record yourself to improve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our supportive team at Restore Datashred.
We think you need these skills to ace Depot Operations & Subcontractor Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Operations & Subcontractor Administrator. Highlight your organisational skills and any relevant experience in customer service or operations. We want to see how you can contribute to our fast-paced team!
Show Off Your Communication Skills: Since strong written and verbal communication is key for this role, don’t shy away from showcasing these skills in your application. Use clear and concise language, and maybe even include examples of how you've effectively handled customer enquiries in the past.
Be Proactive in Your Cover Letter: In your cover letter, express your enthusiasm for the role and how you can be a proactive part of our team. Mention specific responsibilities from the job description that excite you and how you plan to tackle them. We love seeing initiative!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Restore PLC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operations & Subcontractor Administrator. Familiarise yourself with daily route planning, customer service expectations, and how to handle operational data. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires excellent written and verbal communication, prepare examples of how you've successfully communicated in previous jobs. Think about times when you resolved customer issues or coordinated with a team. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
Being organised is key for this position. Bring along examples of how you've managed multiple tasks or prioritised workloads in a fast-paced environment. You could even mention specific tools or software you’ve used to keep everything on track, which will show that you’re proactive and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with what you're looking for.