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For Companies At a Glance
- Tasks: Support daily operations and ensure administrative efficiency in a dynamic team.
- Company: Join Harrow Green, a fast-growing company focused on relocation and facilities services.
- Benefits: Enjoy 25 days annual leave, life assurance, free parking, and eye care support.
- Why this job: Make a meaningful impact while working in a collaborative and fast-paced environment.
- Qualifications: Proficient in Microsoft Office 365 with strong attention to detail and communication skills.
- Other info: Be part of a mission-driven team dedicated to exceptional service and community impact.
The predicted salary is between 26000 - 36400 £ per year.
Customer Engagement & Business Administrator
Location: Wallingford, OX10 9SJ
Contract Type: Permanent, Full Time
Hours: Monday – Friday, 37.5 hours per week
Salary: £26,000 per annum
Join one of our most dynamic and fast-growing teams at Harrow Green, where you’ll support the smooth delivery of Relocation & Facilities Services. As a Customer Engagement and Business Administrator, you’ll play a pivotal role in ensuring the operational and administrative efficiency of our newest service stream.
Key Responsibilities
Support day-to-day operations with a focus on administrative efficiency
Help enforce effective cost control and reduction measures across the department
Liaise with inbound customers and collaborate with the Sales team to ensure swift and accurate quotations and invoices
Produce and maintain reports related to job completion times and driver hours, adhering to company guidelines
Process, investigate, and resolve supplier invoices in a timely and accurate manner
Manage and document all warehouse movements for both clients and internal operations
Work collaboratively with the broader Operations team to ensure seamless coordination
Oversee crate rentals and movements, ensuring timely and accurate client invoicing
Maintain cost-efficient use and tracking of crates and operational equipment across the Group
Handle general administrative tasks as needed to support the wider team
About You
Proficient in Microsoft Office 365, especially Excel and Outlook
Exceptional attention to detail with a proactive, solutions-oriented mindset
Strong communicator with the ability to engage with stakeholders at all levels
Passionate about driving improvements and making a meaningful impact on business operations
A team player who thrives in a fast-paced, collaborative environment
Some of our benefits include:
Annual Leave – 25 days + bank holidays
Life Assurance – 2x basic annual salary
Bereavement Counselling – Support during difficult times
Free Onsite Parking
Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40
If you are a proactive individual with a passion for operational excellence and a keen eye for detail, we would love to hear from you. Join us at Restore Harrow Green and contribute to our mission of delivering exceptional business relocation services while making a positive impact on the environment and our communities.
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Customer Engagement and Business Administrator employer: Restore PLC
Contact Detail:
Restore PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement and Business Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly Microsoft Office 365. Being proficient in Excel and Outlook will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively engaged with stakeholders in previous roles. This could be through resolving issues or collaborating on projects, which is crucial for the Customer Engagement aspect of the role.
✨Tip Number 3
Research Harrow Green's operations and values to understand their approach to customer service and operational efficiency. Tailoring your conversation during interviews to reflect this knowledge can significantly enhance your chances of making a positive impression.
✨Tip Number 4
Prepare to discuss your experience with cost control and administrative tasks. Highlight any specific instances where you've contributed to improving efficiency or reducing costs, as these are key responsibilities in the role you're applying for.
We think you need these skills to ace Customer Engagement and Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Customer Engagement and Business Administrator. Focus on your proficiency in Microsoft Office 365, especially Excel and Outlook, as well as any previous administrative roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and your proactive mindset. Mention specific examples of how you've driven improvements in past roles and how you can contribute to the team at Harrow Green.
Highlight Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you've successfully engaged with stakeholders at various levels, as this is crucial for liaising with customers and collaborating with the Sales team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Attention to detail is key for this role, so ensure your application reflects that quality.
How to prepare for a job interview at Restore PLC
✨Showcase Your Administrative Skills
Since the role focuses heavily on administrative efficiency, be prepared to discuss your experience with administrative tasks. Highlight specific examples where you've improved processes or managed operations effectively.
✨Demonstrate Attention to Detail
This position requires exceptional attention to detail. During the interview, mention instances where your meticulous nature has led to successful outcomes, such as error-free reports or accurate invoicing.
✨Communicate Effectively
As a Customer Engagement and Business Administrator, strong communication skills are essential. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you’ve engaged with stakeholders in previous roles.
✨Emphasise Team Collaboration
The job involves working closely with various teams. Share examples of how you've successfully collaborated with others in a fast-paced environment, showcasing your ability to be a team player and contribute positively to group dynamics.
