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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver top-notch relocation services.
- Company: Join Restore Harrow Green, a vibrant and growing business.
- Benefits: Enjoy 25 days annual leave, life assurance, and free onsite parking.
- Why this job: Make a positive impact while advancing your career in a leadership role.
- Qualifications: Motivational leader with strong communication skills and commercial awareness.
- Other info: Be part of a supportive team focused on exceptional customer service.
The predicted salary is between 36000 - 54000 £ per year.
Overview
Join to apply for the Head of Relocation Services role at Restore Harrow Green
Salary: From 45k per annum, plus car allowance and bonus
Contract type: Full Time, Permanent
Hours a week: 37.5 Hours (Monday – Friday)
Do you want to work in a vibrant and rapidly growing business? This is a permanent opportunity for someone who is looking for not just “a job” but a career as a Head of Relocation Services.
The Head of Relocation Services is a leadership role, fully accountable for the operations within their geographical area. This leadership role provides the right role guidance, direction and coaching to ensure their team delivers a sector-leading service in operations and a continuously improving experience for customers to ensure we are the leading corporate and life sciences relocations business.
Responsibilities
- Responsible for all operational delivery – areas of accountability include but are not limited to safety & compliance, premises and fleet, project & move management, customer satisfaction, people
- Able to provide strong financial delivery through budgetary / P&L management
- Accountable for leading the teams engagingly, creating an environment where they are at their best and are empowered to deliver the right outcomes for their customers
- Lead the team in a customer-focused way, where every decision and action continuously improves the customer experience
- Build trusted collaborative relationships with other senior managers/leaders within the Restore group
- Lead the solution design process to maximise outcomes in terms of savings, efficiency, and risk mitigation
About You
- Motivational leader who inspires performance in others
- Excellent communication and presentation skills to engage stakeholders at all levels
- Builds rapport and trusted relationships, where everyone works together to achieve shared goals
- Takes ownership of their own and their team’s actions to achieve business goals
- Strong commercial awareness and management of P&L responsibilities
- Focused on outcomes and delivering the right thing for the customer and the business
- Have experience of large volume, warehouse and operations, relocations/diary management experience is desirable
- B2B experience is essential
- Hold a Transport Managers CPC licence or be prepared to achieve soon after commencement of the role
Benefits
- Annual Leave – 25 days + bank holidays
- Life Assurance – 2x basic annual salary
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
If you are an energetic and motivated individual with a passion for delivering exceptional service, we want to hear from you. Join us at Restore Harrow Green and be part of a team dedicated to making a positive impact on our clients and the environment.
Disability Confidence
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
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Head of Relocation Services employer: Restore Harrow Green
Contact Detail:
Restore Harrow Green Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Relocation Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the relocation and logistics sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching Restore Harrow Green inside out. Understand their values, recent projects, and challenges in the relocation industry. This will help you tailor your answers and show you’re genuinely interested in the role.
✨Tip Number 3
Practice your leadership pitch! As a Head of Relocation Services, you’ll need to demonstrate your ability to inspire and manage teams. Prepare examples of how you’ve successfully led teams in the past and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Relocation Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Relocation Services role. Highlight your leadership experience and any relevant operational management skills that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams and improved customer experiences in previous positions.
Showcase Your Commercial Awareness: We want to see your understanding of P&L management and financial delivery. Include any relevant achievements that demonstrate your ability to manage budgets effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Restore Harrow Green
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their approach to relocation services and be ready to discuss how your experience aligns with their goals. This shows you’re not just interested in any job, but specifically in what they do.
✨Showcase Your Leadership Skills
As a Head of Relocation Services, you'll need to demonstrate your leadership abilities. Prepare examples of how you've motivated teams, improved customer experiences, and managed operations effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about their current challenges in relocation services or how they measure success in customer satisfaction. This not only helps you gauge if it’s the right fit but also highlights your proactive nature.
✨Be Financially Savvy
Since the role involves P&L management, brush up on your financial knowledge. Be ready to discuss how you’ve handled budgets in the past and how you can contribute to their financial goals. This will demonstrate your commercial awareness and readiness for the responsibilities ahead.
