Customer Engagement and Business Administrator
Customer Engagement and Business Administrator

Customer Engagement and Business Administrator

Wallingford Full-Time 20800 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and enhance administrative efficiency in a dynamic team.
  • Company: Join Restore Harrow Green, a fast-growing leader in business relocation services.
  • Benefits: Enjoy 25 days annual leave, life assurance, free parking, and eye care support.
  • Why this job: Make a meaningful impact while thriving in a collaborative, fast-paced environment.
  • Qualifications: Proficient in Microsoft Office 365 with strong attention to detail and communication skills.
  • Other info: Ideal for proactive individuals passionate about operational excellence.

The predicted salary is between 20800 - 26000 £ per year.

Customer Engagement and Business Administrator

Join to apply for the Customer Engagement and Business Administrator role at Restore Harrow Green

Customer Engagement and Business Administrator

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Join to apply for the Customer Engagement and Business Administrator role at Restore Harrow Green

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This range is provided by Restore Harrow Green. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Customer Engagement & Business Administrator

Location: Wallingford, OX10 9SJ

Contract Type: Permanent, Full Time

Hours: Monday – Friday, 37.5 hours per week

Salary: £26,000 per annum

Join one of our most dynamic and fast-growing teams at Harrow Green, where you’ll support the smooth delivery of Relocation & Facilities Services. As a Customer Engagement and Business Administrator, you’ll play a pivotal role in ensuring the operational and administrative efficiency of our newest service stream.

Key Responsibilities

  • Support day-to-day operations with a focus on administrative efficiency
  • Help enforce effective cost control and reduction measures across the department
  • Liaise with inbound customers and collaborate with the Sales team to ensure swift and accurate quotations and invoices
  • Produce and maintain reports related to job completion times and driver hours, adhering to company guidelines
  • Process, investigate, and resolve supplier invoices in a timely and accurate manner
  • Manage and document all warehouse movements for both clients and internal operations
  • Work collaboratively with the broader Operations team to ensure seamless coordination
  • Oversee crate rentals and movements, ensuring timely and accurate client invoicing
  • Maintain cost-efficient use and tracking of crates and operational equipment across the Group
  • Handle general administrative tasks as needed to support the wider team

About You

  • Proficient in Microsoft Office 365, especially Excel and Outlook
  • Exceptional attention to detail with a proactive, solutions-oriented mindset
  • Strong communicator with the ability to engage with stakeholders at all levels
  • Passionate about driving improvements and making a meaningful impact on business operations
  • A team player who thrives in a fast-paced, collaborative environment

Some of our benefits include:

  • Annual Leave – 25 days + bank holidays
  • Life Assurance – 2x basic annual salary
  • Free Onsite Parking
  • Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
  • Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40

If you are a proactive individual with a passion for operational excellence and a keen eye for detail, we would love to hear from you. Join us at Restore Harrow Green and contribute to our mission of delivering exceptional business relocation services while making a positive impact on the environment and our communities.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative and Customer Service

  • Industries

    Facilities Services

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Customer Engagement and Business Administrator employer: Restore Harrow Green

At Restore Harrow Green, we pride ourselves on fostering a dynamic and collaborative work environment where every team member plays a crucial role in delivering exceptional relocation services. Located in Wallingford, our company offers competitive benefits such as 25 days of annual leave, life assurance, and an Employee Assistance Programme, all aimed at supporting your well-being and professional growth. Join us to be part of a forward-thinking team that values operational excellence and makes a positive impact on the community.
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Contact Detail:

Restore Harrow Green Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Engagement and Business Administrator

✨Tip Number 1

Familiarise yourself with the specific tools and software mentioned in the job description, particularly Microsoft Office 365. Being proficient in Excel and Outlook will not only help you stand out but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Showcase your communication skills by preparing examples of how you've effectively liaised with customers or stakeholders in previous roles. This will highlight your ability to engage with various levels of personnel, which is crucial for this position.

✨Tip Number 3

Research Restore Harrow Green and their operations to understand their values and mission. Tailoring your conversation during interviews to reflect your alignment with their goals can make a significant impact.

✨Tip Number 4

Prepare to discuss your proactive approach to problem-solving. Think of specific instances where you've driven improvements or efficiencies in past roles, as this aligns perfectly with the expectations for the Customer Engagement and Business Administrator role.

We think you need these skills to ace Customer Engagement and Business Administrator

Proficiency in Microsoft Office 365
Strong attention to detail
Excellent communication skills
Ability to engage with stakeholders at all levels
Proactive and solutions-oriented mindset
Experience in administrative efficiency
Knowledge of cost control and reduction measures
Ability to produce and maintain reports
Experience in processing invoices
Strong organisational skills
Team collaboration skills
Ability to manage warehouse movements
Adaptability in a fast-paced environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Customer Engagement and Business Administrator role. Focus on your proficiency in Microsoft Office 365, especially Excel and Outlook, as well as any previous administrative or customer service roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and your proactive mindset. Mention specific examples of how you've driven improvements in past roles and how you can contribute to the team at Restore Harrow Green.

Highlight Attention to Detail: In your application, emphasise your exceptional attention to detail. Provide examples of how this skill has helped you in previous positions, particularly in managing reports, invoices, or any administrative tasks.

Showcase Communication Skills: Demonstrate your strong communication abilities by mentioning experiences where you effectively engaged with stakeholders at various levels. This is crucial for liaising with customers and collaborating with the Sales team.

How to prepare for a job interview at Restore Harrow Green

✨Showcase Your Attention to Detail

As a Customer Engagement and Business Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature led to successful outcomes, especially in administrative tasks.

✨Demonstrate Your Communication Skills

This role requires strong communication with various stakeholders. During the interview, practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively liaised with customers or team members.

✨Familiarise Yourself with Microsoft Office 365

Proficiency in Microsoft Office 365, particularly Excel and Outlook, is essential for this position. Brush up on your skills and be ready to discuss how you've used these tools in previous roles to enhance operational efficiency.

✨Prepare for Problem-Solving Questions

The company values a proactive, solutions-oriented mindset. Think of challenges you've faced in previous jobs and how you resolved them. Be ready to share these stories to demonstrate your ability to drive improvements in business operations.

Customer Engagement and Business Administrator
Restore Harrow Green

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