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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver top-notch relocation services.
- Company: Join Restore, a vibrant and rapidly growing business in relocation services.
- Benefits: Enjoy 25 days annual leave, life assurance, and free onsite parking.
- Why this job: Make a positive impact while advancing your career in a leadership role.
- Qualifications: Motivational leader with strong communication skills and B2B experience.
- Other info: Be part of a supportive team committed to exceptional service and growth.
The predicted salary is between 36000 - 54000 £ per year.
Overview
Role: Head of Relocation Services
Location: Sawston, Cambridge, CB22 3FG
Salary: From 45k per annum, plus car allowance and bonus
Contract type: Full Time, Permanent
Hours a week: 37.5 Hours (Monday – Friday)
Do you want to work in a vibrant and rapidly growing business? Restore has an exciting and permanent opportunity for someone who is looking for not just “a job” but a career as a Head of Relocation Services.
The Head of Relocation Services is a leadership role, fully accountable for the operations within their geographical area. This leadership role provides the right guidance, direction and coaching to ensure their team delivers a sector-leading service in operations and a continuously improving experience for customers to ensure we are the leading corporate and life sciences relocations business.
Responsibilities
- Responsible for all operational delivery – areas of accountability include but are not limited to safety & compliance, premises and fleet, project & move management, customer satisfaction, people
- Able to provide strong financial delivery through budgetary / P&L management
- Accountable for leading the teams engagingly, creating an environment where they are at their best and are empowered to deliver the right outcomes for their customers
- Lead the team in a customer-focused way, where every decision and action continuously improves the customer experience
- Build trusted collaborative relationships with other senior managers/leaders within the Restore group
- Lead the solution design process to maximise outcomes in terms of savings, efficiency, and risk mitigation
About You
- Motivational leader who inspires performance in others
- Excellent communication and presentation skills to engage stakeholders at all levels
- Builds rapport and trusted relationships, where everyone works together to achieve shared goals
- Takes ownership of their own and their team\’s actions to achieve business goals
- Strong commercial awareness and management of P&L responsibilities
- Focused on outcomes and delivering the right thing for the customer and the business
- Have experience of large volume, warehouse and operations, relocations/diary management experience is desirable
- B2B experience is essential
- Hold a Transport Managers CPC licence or be prepared to achieve soon after commencement of the role
Benefits
- Annual Leave – 25 days + bank holidays
- Life Assurance – 2x basic annual salary
- Bereavement Counselling – Support during difficult times
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
If you are an energetic and motivated individual with a passion for delivering exceptional service, we want to hear from you. Join us at Restore Harrow Green and be part of a team dedicated to making a positive impact on our clients and the environment.
About The Company
Restore Commitment to Disability Confidence
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so
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Head Of Relocation Services employer: Restore Group
Contact Detail:
Restore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Relocation Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the relocation and logistics sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership skills! As a Head of Relocation Services, you'll need to inspire and motivate your team. Consider role-playing common scenarios you might face in the role, so you can demonstrate your approach during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that dream job!
We think you need these skills to ace Head Of Relocation Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Relocation Services role. Highlight your leadership experience and any relevant operational management skills that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've inspired teams and improved customer experiences in your previous roles.
Showcase Your Commercial Awareness: Since P&L management is key, don’t forget to mention your experience with financial delivery. We want to see how you’ve successfully managed budgets and driven efficiency in past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our vibrant team!
How to prepare for a job interview at Restore Group
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their approach to relocation services and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Head of Relocation Services, leadership is key. Prepare examples of how you've motivated teams and improved customer experiences in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Financial Savvy is a Must
Brush up on your P&L management skills. Be ready to discuss how you’ve successfully managed budgets in the past and how you can contribute to financial delivery in this role. Highlight any specific achievements related to cost savings or efficiency improvements.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team dynamics and how they measure success. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
