Customer Engagement & Business Administrator

Customer Engagement & Business Administrator Location: Wallingford, OX10 9SJ Contract Type: Permanent, Full Time Hours: Monday – Friday, 37.5 hours per week Salary: £26,000 per annum Join one of our most dynamic and fast-growing teams at Harrow Green, where you’ll support the smooth delivery of Relocation & Facilities Services. As a Customer Engagement and Business Administrator, you’ll play a pivotal role in ensuring the operational and administrative efficiency of our newest service stream. Key Responsibilities Support day-to-day operations with a focus on administrative efficiency Help enforce effective cost control and reduction measures across the department  Liaise with inbound customers and collaborate with the Sales team to ensure swift and accurate quotations and invoices Produce and maintain reports related to job completion times and driver hours, adhering to company guidelines Process, investigate, and resolve supplier invoices in a timely and accurate manner Manage and document all warehouse movements for both clients and internal operations Work collaboratively with the broader Operations team to ensure seamless coordination Oversee crate rentals and movements, ensuring timely and accurate client invoicing Maintain cost-efficient use and tracking of crates and operational equipment across the Group Handle general administrative tasks as needed to support the wider teamAbout You Proficient in Microsoft Office 365, especially Excel and Outlook Exceptional attention to detail with a proactive, solutions-oriented mindset Strong communicator with the ability to engage with stakeholders at all levels Passionate about driving improvements and making a meaningful impact on business operations A team player who thrives in a fast-paced, collaborative environmentSome of our benefits include:  Annual Leave – 25 days + bank holidays    Life Assurance – 2x basic annual salary       Bereavement Counselling – Support during difficult times       Free Onsite Parking      Employee Assistance Programme (EAP) – Confidential counselling via Health Assured        Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40If you are a proactive individual with a passion for operational excellence and a keen eye for detail, we would love to hear from you. Join us at Restore Harrow Green and contribute to our mission of delivering exceptional business relocation services while making a positive impact on the environment and our communities.  Restore Commitment to Disability Confidence   We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so