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- Tasks: Coordinate daily operations, manage customer requests, and support drivers in a fast-paced environment.
- Company: Join Restore Datashred, a leader in secure data destruction services across the UK.
- Benefits: Enjoy 25 days annual leave, life assurance, free parking, and eye care support.
- Why this job: Be at the heart of operations, making a real impact on customer service and efficiency.
- Qualifications: Strong communication skills, organisational abilities, and a knack for problem-solving.
- Other info: Dynamic team culture with opportunities for personal growth and development.
The predicted salary is between 25000 - 30000 £ per year.
Location: South Kirkby, WF9 3FD
Hours: 40 hours per week
Days: Monday to Friday
Contract: Permanent
At Restore Datashred, we deliver secure, compliant, and sustainable data destruction services across the UK. As part of the Restore Group, we’re trusted by thousands of organisations to handle their confidential information safely and efficiently. Joining our South Kirkby depot means becoming part of a supportive, fast‑paced team where your work directly contributes to outstanding customer service and smooth operational performance.
About the role:
We’re looking for an organised and proactive Operations & Subcontractor Administrator to act as the central coordination point for the depot. You’ll support the planning of daily routes, liaise with drivers and subcontractors, manage customer requests, and ensure all operational data is processed accurately. This role suits someone who enjoys multitasking, problem‑solving, and being at the heart of day‑to‑day operations.
Key Responsibilities:
- Plan and coordinate daily routes, services, and driver workloads
- Handle customer enquiries and resolve issues quickly and professionally
- Maintain proactive communication with drivers throughout the day
- Process operational information including purchase orders, contracts, route updates, and amendments
- Support driver debriefs and ensure paperwork and records are accurate
- Assist with fleet admin such as defects, tachographs, and fuel receipts
- Maintain depot administrative tasks including system clear‑downs and record keeping
- Support new business mobilisations, subcontractor queries, and specialist contracts
- Work closely with Sales, Customer Services, and Operations teams to maintain service excellence.
About You:
- Strong written and verbal communication skills
- Excellent telephone manner and a commitment to great customer service
- Highly organised, able to prioritise and work under pressure
- Confident using standard software packages
- Discreet and reliable with an eye for detail
- Problem‑solver who can work on their own initiative
Some of our benefits include:
- Annual Leave – 25 days + bank holidays
- Life Assurance – 2x basic annual salary
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
About The Company:
Restore Commitment to Disability Confidence. We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Operations & Subcontractor Administrator employer: Restore Datashred
Contact Detail:
Restore Datashred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Subcontractor Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their operations. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Whether it's over the phone or face-to-face, being clear and confident can make a huge difference. Role-play with a friend or use video calls to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our awesome team at Restore Datashred.
We think you need these skills to ace Operations & Subcontractor Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Operations & Subcontractor Administrator role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your organisational skills and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Restore Datashred. Share specific examples of how you've tackled challenges in previous roles, especially those related to multitasking and problem-solving.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. This will help us see your strong written communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Restore Datashred
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations & Subcontractor Administrator role. Familiarise yourself with the key responsibilities like planning daily routes and managing customer requests. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss specific examples of how you've successfully managed multiple tasks in the past. Think about times when you’ve coordinated schedules or resolved issues quickly, as these experiences will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and confidently, especially when discussing your previous experiences. Remember, a friendly and professional telephone manner can set you apart, so don’t hesitate to showcase that during the interview.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and operational challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.