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- Tasks: Coordinate daily operations, manage customer enquiries, and optimise driver routes.
- Company: Join Restore Datashred, a leader in secure data destruction services.
- Benefits: Enjoy 25 days annual leave, life assurance, and free onsite parking.
- Why this job: Be part of a supportive team making a real impact on data security.
- Qualifications: Strong communication skills and a proactive problem-solver.
- Other info: Great opportunities for career growth in a fast-paced environment.
The predicted salary is between 28800 - 43200 ÂŁ per year.
At Restore Datashred, we provide secure, compliant, and sustainable data destruction services to thousands of organisations across the UK. As part of the Restore Group, we pride ourselves on delivering exceptional service, operational efficiency, and reliability. Joining our South Kirkby depot means becoming part of a supportive team where every role contributes to keeping our customers’ confidential information safe and our operations running smoothly.
About the role: We’re looking for an organised and proactive Operations Administrator to support the daily running of depot operations. Acting as a central point of contact, you’ll coordinate customer services, driver activity, route planning, and operational administration. This is a fast‑paced role where strong communication, accuracy, and problem‑solving are essential.
Key Responsibilities:- Coordinate daily depot operations, routes, and service activity
- Manage customer enquiries, requests, and issues professionally and promptly
- Plan and optimise daily driver routes with depot management
- Allocate workloads to drivers and maintain clear communication throughout the day
- Support drivers in real time, helping resolve issues and ensuring work is completed
- Process operational data including purchase orders, contracts, route updates, and amendments
- Identify and correct discrepancies in paperwork, service delivery, or system data
- Assist with daily driver debriefs and maintain accurate records
- Produce and manage operational and compliance documentation
- Support fleet admin including defect reports, tachographs, and fuel receipts
- Handle depot administrative tasks such as parking fines, system clear‑downs, and record keeping
- Work with management on improving route efficiency, customer satisfaction, and operational performance
- Respond to ad‑hoc operational challenges using initiative and problem‑solving skills
- Strong written and verbal communication skills
- Excellent telephone manner
- Customer‑focused with strong organisational skills
- Confident using standard software packages and willing to learn new systems
- Able to prioritise workload and work under pressure
- Discreet, reliable, and detail‑focused
- A proactive problem‑solver who works well independently
- Annual Leave – 25 days + bank holidays
- Life Assurance – 2x basic annual salary
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
About The Company: Restore Commitment to Disability Confidence. We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Operations Administrator employer: Restore Datashred
Contact Detail:
Restore Datashred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Restore Datashred and understanding their operations. Show that you’re not just another candidate; demonstrate your knowledge about their services and how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! Since the role requires strong verbal and written abilities, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Restore Datashred.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your organisational skills, communication abilities, and any relevant experience in customer service or administration.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've successfully managed operations or solved problems in previous roles, and show your enthusiasm for working with us at Restore Datashred.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and securely, and you’ll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Restore Datashred
✨Know the Company Inside Out
Before your interview, take some time to research Restore Datashred. Understand their services, values, and what makes them stand out in the data destruction industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved issues under pressure. Highlighting your ability to prioritise and stay calm in a fast-paced environment will impress the interviewers.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, demonstrating your excellent telephone manner and customer-focused approach.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific operational challenges. Think of potential scenarios related to route planning or customer enquiries and prepare your problem-solving strategies. Showing that you can think on your feet and come up with effective solutions will set you apart.