Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and resolve queries efficiently.
- Company: Leading data management company based in Crayford.
- Benefits: 25 days annual leave, life assurance, and eye care support.
- Why this job: Join a fast-paced environment and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Hybrid work model after successful probation with great career potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading data management company based in Crayford is seeking a Customer Service Representative for a full-time position. This role focuses on delivering high-quality customer service and involves resolving queries efficiently while adhering to company protocols.
The successful candidate will have strong communication skills, attention to detail, and a proven commitment to client satisfaction.
Benefits include:
- 25 days of annual leave
- Life assurance
- Eye care support
This position will become hybrid after a successful probation period.
Hybrid Customer Service Rep — KPI‑Driven & Fast‑Paced employer: Restore Datashred
Contact Detail:
Restore Datashred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Rep — KPI‑Driven & Fast‑Paced
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering top-notch customer service, try role-playing common customer scenarios with a friend. This will boost your confidence and help you think on your feet.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hybrid Customer Service Rep — KPI‑Driven & Fast‑Paced
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your communication skills and any previous customer service experience to show us you’re the right fit for our fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention your attention to detail!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved customer queries in the past. We love seeing candidates who can think on their feet and adhere to protocols while keeping client satisfaction at the forefront.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Restore Datashred
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Representative, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer queries or handled difficult situations. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you've ensured accuracy in your previous roles. You might even want to bring along a few examples of how your attention to detail has positively impacted customer satisfaction.
✨Prepare for KPI-Driven Questions
Since the role is KPI-driven, expect questions about how you measure success in customer service. Think about specific metrics you've worked with in the past and be prepared to discuss how you achieved or exceeded those targets. This will show that you understand the importance of performance in a fast-paced environment.
