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- Tasks: Support the depot team with admin tasks and ensure top-notch customer service.
- Company: Join a dynamic company that values teamwork and communication.
- Benefits: Enjoy 25 days annual leave, life assurance, and free onsite parking.
- Other info: Flexible hours and a commitment to inclusivity for all applicants.
- Why this job: Be part of a fast-paced environment where your contributions truly matter.
- Qualifications: Strong communication skills and experience in customer-focused roles are essential.
The predicted salary is between 20000 - 25000 £ per year.
Hours a week: 25 hours, 10.00am - 15.00pm
Days of work: Monday to Friday
Contract type: FTC, 10 Months
The role of Administration Assistant involves supporting the depot team by managing branch administration tasks and ensuring exceptional customer service. Reporting to the Operations Supervisor, you will handle daily and weekly duties, including inputting orders and contracts into the computer system, completing company paperwork accurately, and processing route clear‑downs.
Key Responsibilities
- Work as a member of the depot team, undertaking delegated tasks and responsibilities in line with service needs and operational requirements.
- Liaise swiftly and effectively with other staff members and customers to meet customer requirements.
- Input incoming orders and contracts into the relevant computer system.
- Complete company paperwork accurately and promptly in line with company procedures and process route clear‑downs efficiently.
- Build effective and close working relationships with the Sales, Transport, and Warehouse teams.
- Ensure proactive communication with SCOs throughout the working day.
- Respond promptly to email and phone requests.
About You
- Good communication skills, both written and verbal.
- Excellent telephone manner.
- Ability to apply the principles of customer care.
- Highly competent in standard software packages and willing to learn new ones.
- Ability to prioritise your own workload.
- Ability to maintain confidentiality and discretion at all times.
- Previous experience in a fast‑paced, customer‑focused environment.
- Ability to work under pressure, showing flexibility when required.
Some of our benefits include:
- Annual Leave – 25 days + bank holidays.
- Life Assurance – 2x basic annual salary.
- Free Onsite Parking.
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured.
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40).
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Operations Administrator in Caerphilly employer: Restore Datashred
Contact Detail:
Restore Datashred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. Building connections can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know what they do and how you can contribute. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications directly from our site, and it helps us keep track of all the amazing talent out there. Don’t miss out!
We think you need these skills to ace Operations Administrator in Caerphilly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant admin tasks you've handled before. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Operations Administrator role and how your background makes you a perfect fit. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Communication Skills: Since good communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t forget to showcase your excellent telephone manner in your examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at Restore Datashred
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like managing branch administration tasks and liaising with different teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since good communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you had to respond promptly to customer requests or liaised with different departments. Practising these scenarios can help you articulate your experience during the interview.
✨Demonstrate Your Customer Care Approach
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond to meet a customer's needs. This will highlight your ability to apply the principles of customer care, which is essential for the Operations Administrator role.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle daily tasks like inputting orders and completing paperwork accurately. You might be asked how you prioritise your workload or manage time under pressure. Practising these types of questions will help you feel more prepared and confident during the interview.