At a Glance
- Tasks: Deliver exceptional service and connect the kitchen with the dining room.
- Company: Join RH Hospitality, a leader in creating immersive dining experiences.
- Benefits: Gain valuable experience in a fast-paced, dynamic environment.
- Other info: Flexible shifts and opportunities for growth in a vibrant setting.
- Why this job: Be part of a team that values excellence and guest satisfaction.
- Qualifications: 1+ year in a guest-facing role and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a dedicated and service-minded Runner to support an elevated dining experience that reflects the highest standards of hospitality. As a Runner, you will play a vital role in connecting the kitchen and dining room, leading the presentation of RH’s culinary offerings and ensuring each dish is delivered with care, precision and timeliness. The ideal candidate is passionate about the guest experience, thrives in a collaborative environment and is committed to excellence in every detail.
YOUR RESPONSIBILITIES- Create a warm and inviting experience by delivering First Class Service at all times.
- Lead the delivery and presentation of dishes to guests, ensuring accuracy, timing, and quality.
- Support the expediting process and maintain flow between the kitchen and dining room.
- Maintain a curated and organized service environment, including the polishing area, service stations and expediting line.
- Anticipate guest needs and assist with clearing, resetting, and maintaining tables throughout service.
- Demonstrate a commitment to RH’s standards through personal presentation, menu knowledge and attention to detail.
- Embrace a team-oriented mindset, championing the “Full Hands In, Full Hands Out” philosophy.
- 1+ year of experience in a fast-paced, guest-facing or culinary support role.
- Proficiency in English is preferred, due to the international nature of our business and the need to communicate with global teams.
- Candidates must have legal authorization to work in the country in which they are applying at the time of application.
- Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations.
- Flexibility to work weekends, holidays, and variable shifts as needed.
- Frequently lift and move up to 25 kg using appropriate equipment and techniques.
- Comfortable standing and walking for extended periods of time.
- Commitment to proper safety and sanitation practices in a commercial kitchen environment.
Runner/Polisher in London employer: Restoration Hardware
RH Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, where Team Members are empowered to grow and excel in their roles. With a commitment to professional development and operational excellence, employees benefit from structured training and hands-on leadership, ensuring they thrive in a fast-paced environment. Located within our Design Galleries, this role offers a unique opportunity to be part of a distinguished portfolio of restaurants that seamlessly blend home and hospitality, creating extraordinary experiences for both guests and staff.
StudySmarter Expert Advice🤫
We think this is how you could land Runner/Polisher in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restoration Hardware. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restoration Hardware
Don't be shy about reaching out to Restoration Hardware directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Runner/Polisher in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restoration Hardware and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restoration Hardware
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
