At a Glance
- Tasks: Deliver exceptional service and connect the kitchen with the dining room.
- Company: Join RH Hospitality, a leader in creating immersive dining experiences.
- Benefits: Gain valuable experience in a fast-paced, dynamic environment.
- Other info: Flexible shifts and opportunities for growth in a vibrant setting.
- Why this job: Be part of a team that values excellence and guest satisfaction.
- Qualifications: 1+ year in a guest-facing role and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a dedicated and service-minded Runner to support an elevated dining experience that reflects the highest standards of hospitality. As a Runner, you will play a vital role in connecting the kitchen and dining room, leading the presentation of RH’s culinary offerings and ensuring each dish is delivered with care, precision and timeliness. The ideal candidate is passionate about the guest experience, thrives in a collaborative environment and is committed to excellence in every detail.
YOUR RESPONSIBILITIES- Create a warm and inviting experience by delivering First Class Service at all times.
- Lead the delivery and presentation of dishes to guests, ensuring accuracy, timing, and quality.
- Support the expediting process and maintain flow between the kitchen and dining room.
- Maintain a curated and organized service environment, including the polishing area, service stations and expediting line.
- Anticipate guest needs and assist with clearing, resetting, and maintaining tables throughout service.
- Demonstrate a commitment to RH’s standards through personal presentation, menu knowledge and attention to detail.
- Embrace a team-oriented mindset, championing the “Full Hands In, Full Hands Out” philosophy.
- 1+ year of experience in a fast-paced, guest-facing or culinary support role.
- Proficiency in English is preferred, due to the international nature of our business and the need to communicate with global teams.
- Candidates must have legal authorization to work in the country in which they are applying at the time of application.
- Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations.
- Flexibility to work weekends, holidays, and variable shifts as needed.
- Frequently lift and move up to 25 kg using appropriate equipment and techniques.
- Comfortable standing and walking for extended periods of time.
- Commitment to proper safety and sanitation practices in a commercial kitchen environment.
Runner/Polisher in London employer: Restoration Hardware
RH Hospitality is an exceptional employer that prioritises a collaborative and service-oriented work culture, making it an ideal place for those passionate about delivering outstanding guest experiences. With opportunities for personal growth and development within a globally recognised brand, employees benefit from a supportive environment that values excellence and teamwork. Located in vibrant Design Galleries, team members enjoy a dynamic atmosphere that blurs the lines between home and hospitality, enhancing both their professional journey and personal satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Runner/Polisher in London
✨Tip Number 1
Get to know the restaurant scene! Visit local spots, chat with staff, and soak up the vibe. This will not only help you understand what makes a great dining experience but also give you some insider knowledge to impress during interviews.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality industry on social media or at events. You never know who might have a lead on a Runner position or can put in a good word for you.
✨Tip Number 3
Practice your service skills! Whether it’s polishing cutlery or perfecting your timing, show that you’re ready to hit the ground running. Consider volunteering at events to gain more experience and showcase your commitment to excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to the RH lifestyle.
We think you need these skills to ace Runner/Polisher in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about creating memorable experiences for guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in fast-paced, guest-facing roles. We love seeing how your background aligns with our commitment to excellence and teamwork!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with RH Hospitality.
How to prepare for a job interview at Restoration Hardware
✨Know the RH Experience
Before your interview, dive into what makes RH Hospitality unique. Familiarise yourself with their restaurants and the overall guest experience they aim to create. This will help you articulate how you can contribute to that vision during your chat.
✨Showcase Your Service Mindset
As a Runner, your role is all about enhancing the dining experience. Be ready to share examples from your past roles where you went above and beyond for guests. Highlighting your passion for service will resonate well with the interviewers.
✨Demonstrate Team Spirit
RH values collaboration, so come prepared to discuss how you've worked effectively in a team before. Share specific instances where you supported your colleagues or contributed to a positive team environment, aligning with their 'Full Hands In, Full Hands Out' philosophy.
✨Prepare for Practical Scenarios
Expect questions that assess your ability to handle the fast-paced nature of the role. Think about how you would manage multiple tasks, like delivering dishes while ensuring accuracy and timing. Practising these scenarios can help you feel more confident during the interview.
