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- Tasks: Lead and inspire a team to create extraordinary guest experiences in a vibrant hospitality setting.
- Company: Join RH Hospitality, a global leader in blending home and hospitality.
- Benefits: Competitive pay, flexible shifts, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that shapes the future of dining experiences.
- Qualifications: 3+ years in hospitality leadership and a passion for service excellence.
- Other info: Fast-paced environment with a focus on teamwork and personal development.
The predicted salary is between 28800 - 43200 £ per year.
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality.
As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast‑paced environment, excels at developing others, and leads with a strategic mindset and a hands‑on approach.
YOUR RESPONSIBILITIES- Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in‑the‑moment guidance to uphold RH’s dining room service standards and support their professional growth.
- Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high‑performing team aligned with RH’s vision.
- Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary.
- Engage with and act as a resource for our guests and Team Members in order to create a seamless experience.
- Support the Hospitality Leader with driving RH’s financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue.
- Create strategic team schedules to optimize our business while also elevating our client experience.
- Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment.
- 3+ years previous Hospitality Leadership experience in a high volume, full‑service restaurant or equivalent combination of education and experience.
- Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning.
- Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication.
- Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership.
- Candidates must have legal authorization to work in the country in which they are applying at the time of application.
- Flexibility to work weekends, holidays, and variable shifts as needed.
- Frequently moving and lifting items up to 25 kgs, while utilizing appropriate equipment and following safety guidelines.
- Work standing and walking for extended periods of time.
- Commitment to proper safety and sanitation practices in a commercial kitchen environment.
About Us: RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Associate Hospitality Leader employer: Restoration Hardware
Contact Detail:
Restoration Hardware Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Hospitality Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get social! Follow RH Hospitality on social media and engage with their posts. This not only shows your interest but also helps you stay updated on their latest news and job openings.
✨Tip Number 3
Prepare for the interview by researching RH's values and culture. Think about how your experience aligns with their vision of blurring the line between home and hospitality, and be ready to share specific examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RH team and contributing to their mission.
We think you need these skills to ace Associate Hospitality Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating extraordinary guest experiences.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements that align with our vision!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Restoration Hardware
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge, especially around service standards and operational excellence. Familiarise yourself with RH's vision and how they integrate home and hospitality. This will show that you're genuinely interested in the role and understand what it takes to create an extraordinary guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, particularly in high-pressure environments. Think about times when you’ve developed team members or improved service standards. This is your chance to demonstrate your strategic mindset and hands-on approach, which are key for the Associate Hospitality Leader role.
✨Be Ready to Discuss Financial Acumen
Since managing financial performance is crucial, be prepared to talk about your experience with labour costs, inventory controls, and resource planning. Bring specific examples of how you've contributed to financial success in previous roles, as this will highlight your ability to drive RH’s financial vision.
✨Engage with the Interviewers
Don’t just answer questions; engage with your interviewers. Ask them about their experiences at RH and how they embody the company’s values. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your own values and work style.