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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and smooth restaurant operations.
- Company: Join DOME, a dynamic brand known for exciting food-led destinations.
- Benefits: Enjoy 25% off food, flexible savings options, and a supportive work environment.
- Why this job: Be part of a well-known London food brand with growth opportunities.
- Qualifications: Experience in hospitality management and a passion for great guest experiences.
- Other info: Work in a fun, energetic atmosphere with a dedicated team.
The predicted salary is between 36000 - 60000 £ per year.
About DOME & Truffle Burger
DOME creates exciting, high-energy places where people come together. From nationwide festivals and Southbank meanwhile spaces to pop-ups, catering, and events across London, we design, deliver, and operate vibrant, food-led destinations. Alongside this, we run our two Truffle Burger restaurants in central London. Born from London’s street-food and festival scene, Truffle Burger is known for decadent, creative burgers, relaxed service, and consistently high standards. Our restaurants are small, neighbourhood spots with a big reputation. We offer a hands‑on, energetic working environment with friendly, experienced teams who care deeply about food, service, and teamwork.
The Role
We’re looking for an experienced and motivated General Manager to lead a team with warmth, pride and confidence in running a tight, happy operation. You’ll be responsible for leading the front‑of‑house team, supporting kitchen teams, delivering outstanding service, and ensuring smooth day‑to‑day operations while maintaining Truffle Burger’s high standards and keeping our loyal customers happy.
- Lead and manage a front‑of‑house team of 4–6 front of house staff, while supporting the Head Chef, kitchen team and overseeing daily service.
- Ensure smooth and efficient restaurant operations, including scheduling, stock control, and ordering.
- Support team development through coaching, motivation, feedback, and regular check‑ins.
- Create weekly rotas, authorise holidays, cover absences, and monitor time and attendance.
- Lead exceptional customer service with charisma and warmth, following and guiding the teams with their steps of service.
- Handle customer feedback and complaints promptly, using insights to improve the guest experience.
- Work with the Operations Manager to identify ways to reduce costs and increase revenue while maintaining quality.
- Ensure consistency and quality across all food and beverage offerings in line with Truffle Burger standards.
- Carry out regular inspections to maintain cleanliness, safety, and compliance with health & food safety regulations.
- Identify opportunities to improve teamwork, workflow, training, and service sequences.
- Take ownership of team performance and outcomes, fostering a positive and enthusiastic work environment whilst communicating confidently, respectfully and encouraging feedback and continuous learning.
- Report to Operations Manager - all things team, service excellence, compliance, sales and GPs.
About you
- Proven experience as a General Manager or Assistant General Manager in a fast‑paced, casual hospitality environment, looking after a team of 6+.
- Food Safety Level 3 Certification and a Personal License is preferable but not essential.
- A natural leader who motivates teams and leads by example.
- Passionate about street food, service, and delivering great guest experiences.
- Organised, proactive, and confident solving problems independently.
- Comfortable balancing operational detail with people management.
- Energetic, positive, and thrives in a busy, hands‑on role.
What we offer
- Fun, friendly, casual and seriously experienced team.
- 25% off food at any location/ restaurant for you and 3 guests.
- Wage Stream - save with interest, and never get caught short.
- Award Winning Employee Assistance Program to support your health and wellbeing.
- Be part of a well‑known London food brand with strong roots in festivals and street food.
- Work in a supportive, energetic environment with experienced teams.
- Opportunity to grow within the diverse DOME portfolio and Truffle Burger as the business continues to expand.
If you love being busy, care about consistency and quality, and want to grow with an exciting London brand, we’d love to hear from you.
General Manager in City of Westminster employer: Restaurants
Contact Detail:
Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality scene. Attend events, join local groups, and don’t be shy to chat with folks at your favourite restaurants. You never know who might have a lead on that perfect General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for food and service shine through. Share your experiences and how you’ve led teams in the past – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a restaurant you love, don’t wait for them to post a job. Reach out directly and express your interest in joining their team. A friendly email or a quick visit can go a long way in making a memorable impression.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals who want to be part of the DOME and Truffle Burger family. Keep an eye on our careers page and don’t hesitate to apply – we’d love to hear from you!
We think you need these skills to ace General Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for food and service shine through! We want to see that you’re genuinely excited about the role and the vibrant atmosphere at Truffle Burger.
Tailor Your CV: Make sure your CV reflects your experience in fast-paced hospitality environments. Highlight any leadership roles you've had and how you’ve motivated teams in the past. We love seeing specific examples!
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality. We’re looking for someone who can lead with warmth and charisma, so let us know what makes you tick and how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with DOME and Truffle Burger!
How to prepare for a job interview at Restaurants
✨Know the Brand Inside Out
Before your interview, dive deep into DOME and Truffle Burger's history, values, and offerings. Familiarise yourself with their unique approach to food and service, as well as any recent events or initiatives they've launched. This knowledge will show your genuine interest and help you connect your experience to their brand.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop staff. Be ready to discuss specific situations where you turned challenges into opportunities for growth and teamwork.
✨Demonstrate Problem-Solving Skills
In the fast-paced hospitality environment, problems can arise at any moment. Think of scenarios where you've had to think on your feet and resolve issues quickly. Highlight your proactive approach to problem-solving and how you maintain high standards even under pressure.
✨Engage with Customer Service Scenarios
Customer service is at the heart of this role. Prepare to discuss how you handle customer feedback and complaints. Share examples that illustrate your charisma and warmth in dealing with guests, and how you use their insights to enhance the overall experience.
