At a Glance
- Tasks: Welcome guests and deliver exceptional food and drink service across our venues.
- Company: Join the Cornwall Hotel Collection, known for its award-winning dining and hospitality.
- Benefits: Enjoy shared tips, above-minimum pay, staff discounts, and growth opportunities.
- Other info: Flexible hours with opportunities to participate in fun events and charity initiatives.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Previous hospitality experience is a plus; bring your positive attitude and communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality. Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
We are currently seeking enthusiastic, friendly and service-focused individuals to join our Food & Beverage team. This is a varied and hands-on role, supporting our restaurant, bar and events operations to deliver exceptional guest experiences.
Responsibilities
- Provide a warm and professional welcome to all guests.
- Deliver food and drink service across restaurant, bar and events.
- Ensure tables are set and service areas are maintained to a high standard.
- Support the team during busy periods, working efficiently and positively.
- Assist with bar service when required.
- Handle guest enquiries and requests with confidence and professionalism.
- Maintain cleanliness and presentation across all front-of-house areas.
- Work collaboratively with kitchen and wider hotel teams to ensure smooth service.
Requirements
- Previous experience in hospitality is preferred.
- A positive, friendly and proactive attitude.
- Strong communication skills and a professional manner.
- Ability to work well under pressure in a fast-paced environment.
- Flexibility to work evenings, weekends and holidays.
- A genuine passion for delivering excellent customer service.
Benefits
- 100% shared tips.
- Full training.
- Rates of pay above minimum wage.
- Opportunities to grow and progress within our four hotels.
- Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool).
- Company Pension Contributions.
- The chance to participate in charity fundraisers and environmental initiatives.
- Staff rewards and parties.
*Please note, we do not offer live in accommodation.*
Food & Beverage Server in Newquay employer: restaurant
The Cornwall Hotel Collection is an exceptional employer, offering a vibrant work culture that celebrates local heritage and prioritises outstanding service. With opportunities for growth across our four stunning hotels, employees enjoy competitive pay, shared tips, and generous staff discounts, all while being part of a team dedicated to creating memorable guest experiences in the heart of Cornwall.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Server in Newquay
✨Tip Number 1
Get to know the Cornwall Hotel Collection! Familiarise yourself with our hotels and what makes each one unique. This way, when you chat with us, you can show off your knowledge and passion for our brand.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Server, you'll be interacting with guests all day. Try role-playing scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Be ready to showcase your flexibility! We love team players who can adapt to busy periods and help out wherever needed. Think of examples from your past experiences where you've gone above and beyond to support your team.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Make sure to highlight your enthusiasm for delivering excellent customer service and any relevant experience you have in hospitality.
We think you need these skills to ace Food & Beverage Server in Newquay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your enthusiasm for hospitality and your passion for delivering great service.
Tailor Your Experience:Make sure to highlight any relevant experience you have in the food and beverage industry. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Professional Yet Friendly:Strike a balance between professionalism and friendliness in your application. We’re looking for individuals who can communicate well and create a warm atmosphere, so let that come across in your writing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with the Cornwall Hotel Collection.
How to prepare for a job interview at restaurant
✨Know the Company
Before your interview, take some time to research the Cornwall Hotel Collection. Familiarise yourself with their values, the unique features of each hotel, and their commitment to exceptional service. This will show your genuine interest in the role and help you connect your experience to their mission.
✨Showcase Your Hospitality Skills
Prepare to discuss your previous experience in hospitality. Think of specific examples where you provided excellent customer service or handled challenging situations. Highlight your ability to work under pressure and how you maintain a positive attitude during busy times.
✨Practice Your Communication
Strong communication skills are key for a Food & Beverage Server. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios, like handling guest enquiries or working collaboratively with kitchen staff, to demonstrate your professionalism.
✨Emphasise Teamwork and Flexibility
This role requires working closely with others, especially during peak times. Be ready to discuss how you’ve successfully collaborated with team members in the past. Also, express your willingness to work flexible hours, including evenings and weekends, as this is crucial for the hospitality industry.
