At a Glance
- Tasks: Welcome guests and deliver exceptional food and drink service across our vibrant venues.
- Company: Join the Cornwall Hotel Collection, known for its award-winning dining and stunning locations.
- Benefits: Enjoy shared tips, above-minimum pay, staff discounts, and opportunities for growth.
- Other info: Flexible hours with a chance to participate in fun staff events and charity initiatives.
- Why this job: Be part of a friendly team and create memorable experiences for guests every day.
- Qualifications: Previous hospitality experience is a plus; bring your positive attitude and communication skills.
The predicted salary is between 20000 - 25000 € per year.
About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality. Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
We are currently seeking enthusiastic, friendly and service-focused individuals to join our Food & Beverage team at The Falmouth Hotel. This is a varied and hands-on role, supporting our restaurant, bar and events operations to deliver exceptional guest experiences.
Responsibilities
- Provide a warm and professional welcome to all guests.
- Deliver food and drink service across restaurant, bar and events.
- Ensure tables are set and service areas are maintained to a high standard.
- Support the team during busy periods, working efficiently and positively.
- Assist with bar service when required.
- Handle guest enquiries and requests with confidence and professionalism.
- Maintain cleanliness and presentation across all front-of-house areas.
- Work collaboratively with kitchen and wider hotel teams to ensure smooth service.
Requirements
- Previous experience in hospitality is preferred.
- A positive, friendly and proactive attitude.
- Strong communication skills and a professional manner.
- Ability to work well under pressure in a fast-paced environment.
- Flexibility to work evenings, weekends and holidays.
- A genuine passion for delivering excellent customer service.
Benefits
- 100% shared tips.
- Full training.
- Rates of pay above minimum wage.
- Opportunities to grow and progress within our four hotels.
- Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool).
- Company Pension Contributions.
- The chance to participate in charity fundraisers and environmental initiatives.
- Staff rewards and parties.
*Please note, we do not offer live in accommodation.*
Food & Beverage Server in Falmouth employer: restaurant
The Cornwall Hotel Collection is an exceptional employer, offering a vibrant work culture that celebrates local heritage and prioritises outstanding service. As part of our Food & Beverage team at The Falmouth Hotel, you will enjoy competitive pay, shared tips, and numerous opportunities for personal and professional growth within our four unique hotels. With a focus on teamwork and a commitment to employee well-being, we provide staff discounts, pension contributions, and the chance to engage in community initiatives, making it a rewarding place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Server in Falmouth
✨Tip Number 1
Get to know the Cornwall Hotel Collection! Familiarise yourself with our hotels and what makes each one unique. This way, when you chat with us, you can show off your knowledge and enthusiasm for joining our Food & Beverage team.
✨Tip Number 2
Practice your communication skills! As a server, you'll be interacting with guests all day long. Try role-playing scenarios with friends or family to boost your confidence in handling enquiries and requests like a pro.
✨Tip Number 3
Be ready to showcase your positive attitude! We love friendly and proactive individuals, so during any interviews or meet-ups, let your personality shine through. A smile goes a long way in the hospitality industry!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in being part of our amazing team at The Falmouth Hotel.
We think you need these skills to ace Food & Beverage Server in Falmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your enthusiasm for hospitality and your passion for delivering great service.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality. Whether it’s working in a restaurant, bar, or events, we want to know how your background makes you a perfect fit for our Food & Beverage team.
Be Professional Yet Friendly:Strike the right balance between professionalism and friendliness in your application. We’re looking for individuals who can communicate well and create a warm atmosphere for our guests, so reflect that in your writing!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Falmouth Hotel.
How to prepare for a job interview at restaurant
✨Know the Company
Before your interview, take some time to research the Cornwall Hotel Collection. Familiarise yourself with their values, the unique features of each hotel, and their commitment to exceptional service. This will show your genuine interest in the role and help you connect your experience to their mission.
✨Showcase Your Customer Service Skills
As a Food & Beverage Server, your ability to deliver excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your friendly attitude and how you handle challenging situations with professionalism.
✨Demonstrate Team Spirit
This role requires collaboration with kitchen and hotel teams. Be ready to discuss how you’ve worked effectively in a team before, especially during busy periods. Share specific instances where your positive attitude helped maintain a smooth service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth within the company, or how they maintain high standards of service. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
