The Queen’s Hotel is seeking a skilled and motivated Supervisor to join our professional Food and Beverage team. In this role, you will oversee the food and beverage operations, ensuring that our guests receive an exceptional dining experience while supporting and leading the F&B team to deliver outstanding service.
Key Responsibilities:
- Oversee the preparation and serving of food and beverages, ensuring efficiency and a pleasant experience for guests at all times.
- Maintain the cleanliness, organization, and compliance of dining areas with health and safety standards, leading by example.
- Deliver and facilitate excellent customer service by addressing guest inquiries, anticipating needs, and resolving complaints promptly and professionally.
- Supervise and support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Coordinate and execute events and special functions, collaborating with cross-functional teams to ensure smooth operations.
- Monitor and ensure all areas are well-stocked, presented impeccably, and reflect the high standards of our establishment.
- Train, mentor, and provide ongoing support to team members, fostering a positive and collaborative work environment.
- Perform Duty Manager shift on a daily basis in accordance with department rota
- Ensuring that all operations comply with health and safety regulations. Training staff on food safety practices and maintaining cleanliness in all areas.
About You
- Previous experience in Hospitality
- Confident communicator with a hands-on leadership style
- Passionate about delivering outstanding guest experiences
- Flexible to work shifts including evenings, weekends and holidays
- Excellent attention to detail and organisational skills
What We Offer
- Cycle to Work Scheme
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- We Care - A confidential support service providing expert guidance, practical resources, and professional help for a wide range of personal and work-related issues.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, regular on and off-site social events and celebrations and cycle to work scheme.
If this sounds like the job for you, please get in touch!
F&B Supervisor in Cheltenham employer: Restaurant
At Penningtons Brasserie and Bar, located in the heart of Windsor, we pride ourselves on being a family-owned hospitality business that values meaningful connections and exceptional guest experiences. Our supportive work culture fosters personal growth through extensive training opportunities and best-in-class benefits, including free hotel breaks and wellness initiatives. Join us to be part of a team that celebrates diversity and invests in your development while creating memorable moments for our guests.
