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- Tasks: Lead and manage all food and beverage operations to create unforgettable guest experiences.
- Company: Join a vibrant hotel with a focus on exceptional service and team development.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Passionate about hospitality? This is your chance to shine!
- Why this job: Be a hands-on leader in a fast-paced setting, making a real impact on guest satisfaction.
- Qualifications: Experience in F&B management, strong leadership, and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
The Food & Beverage Manager is responsible for the overall management and performance of all F&B operations within the hotel. This includes delivering exceptional guest experiences, driving revenue and profitability, ensuring high standards of service, and leading and developing a high-performing team. The role requires a strong, hands-on leader who leads by example and ensures all operations run smoothly in line with company standards.
Key Responsibilities
- Operations & Service Excellence
- Oversee the day-to-day operations of all F&B outlets including restaurant, bar, events, and room service
- Ensure all Standard Operating Procedures (SOPs) are implemented and consistently followed
- Maintain exceptional service standards, presentation, and cleanliness across all areas
- Lead by example with a strong presence on the floor during service periods
- Guest Experience & Satisfaction
- Ensure every guest receives a high-quality and memorable dining experience
- Handle guest feedback and complaints professionally and efficiently
- Monitor guest satisfaction scores and implement improvements where needed
- Drive a culture of excellence and guest-focused service within the team
- Leadership & Team Development
- Recruit, train, and develop F&B team members, supervisors, and managers
- Create a positive and productive working environment
- Set clear expectations, conduct regular performance reviews, and provide coaching
- Ensure effective communication within the department and across the hotel
- Manage staff rotas in line with business needs and labour budgets
- Financial & Commercial Management
- Manage departmental budgets, forecasts, and financial performance
- Drive revenue growth through upselling, promotions, and innovative offerings
- Monitor costs including payroll, purchasing, and wastage
- Analyse financial reports and take corrective actions where necessary
- Work closely with Sales & Marketing to develop packages and increase business
- Health, Safety & Compliance
- Ensure full compliance with Health & Safety, Food Safety, and licensing regulations
- Maintain high hygiene standards in line with company and legal requirements
- Ensure all incidents are reported and managed according to procedures
- Lead and support audits and ensure all action points are completed
- Events & Revenue Growth
- Oversee delivery of conferences, banqueting, and special events
- Ensure seamless coordination between departments for all events
- Identify opportunities to grow F&B revenue and enhance guest offerings
Skills & Experience Required
- Proven experience in an F&B Manager or similar leadership role
- Strong knowledge of restaurant, bar, and events operations
- Excellent leadership, communication, and organisational skills
- Strong financial and commercial awareness
- Ability to work under pressure in a fast-paced environment
- Passion for delivering exceptional guest service
Personal Attributes
- Hands-on leader who leads by example
- Highly motivated, proactive, and solution-focused
- Strong attention to detail and high standards
- Excellent people management and team-building skills
- Passionate about hospitality and guest experience
F&B Manager in Cheltenham employer: restaurant
Contact Detail:
restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager in Cheltenham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the F&B industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to meet hiring managers or recruiters, bring along a portfolio of your achievements. Include examples of how you've improved guest experiences or driven revenue in previous roles. This will help you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company’s F&B operations. Understand their menu, service style, and any recent news. This shows you're genuinely interested and ready to contribute to their success right from day one.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting F&B Manager roles waiting for passionate candidates like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace F&B Manager in Cheltenham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional guest service and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your experience aligns with our needs, so don’t be shy about showcasing relevant achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at restaurant
✨Know Your F&B Operations
Before the interview, brush up on your knowledge of food and beverage operations. Familiarise yourself with the latest trends in the industry, as well as the specific offerings of the hotel. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate your team. Share specific examples of how you've developed staff or improved service standards in previous roles. This will highlight your ability to lead by example and create a positive working environment.
✨Prepare for Guest Experience Scenarios
Think about potential guest feedback or complaints you might encounter and how you would handle them. Practising your responses will help you convey your commitment to exceptional service and your problem-solving skills during the interview.
✨Demonstrate Financial Acumen
Since managing budgets and driving revenue growth is key, be ready to discuss your experience with financial management. Bring examples of how you've successfully increased profitability or managed costs in past positions to showcase your commercial awareness.